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    Inetum

    Digital Services

    Field Service Technician

    Lisbon, PortugalOn-SiteFull-timePosted 2w ago
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    Job description

    We are looking for a Field Service Technician to provide onsite and remote technical support across multiple Inetum project environments. The role focuses on end-user support, device troubleshooting, Windows administration and basic Microsoft 365 user administration.

    Main Responsibilities

    • Provide onsite and remote support for Windows 10 and Windows 11 environments.
    • Install, configure and troubleshoot desktops, laptops, printers and peripherals.
    • Install and configure corporate software and Microsoft applications.
    • Support basic network connectivity issues, including LAN, Wi-Fi, VPN and printing.
    • Perform basic Microsoft 365 administration, including user accounts, groups and licences.
    • Support Outlook, Teams and OneDrive, including authentication, MFA and synchronisation issues.
    • Record activities and resolutions within ticketing systems.
    • Experience in onsite technical support or helpdesk roles.
    • Knowledge of Windows 10 and Windows 11 troubleshooting.
    • Basic Microsoft 365 knowledge.
    • Strong communication and customer service skills.
    • Ability to work autonomously and manage priorities effectively.
    • Valid driving licence.

    Additional Valued Experience

    • Microsoft certifications such as MS-900 or MD-102.

    Job details are sourced from the employer's original posting.

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    About the company

    Inetum

    Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good.   Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility.   Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023.  

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    Industry
    Digital Services
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