This position include the following responsibilities:
- Being involved in design and implementation of Citrix & VDI infrastructure projects
- Advising the right virtualization technology for the right user
- System Configuration & tuning of Citrix & VDI environments
- 3rd line supporting (troubleshooting, incident and change management)
- Preparing and executing planned maintenance/upgrades (security patching, operating system and tooling upgrades, ...)
- Industrialization of the Operational Processes
- Developing and maintaining Operational and Technical documentation
- Driving expertise transfer to 1st and 2nd level supporting teams
- Ensuring security and audit guidelines are correctly implemented
- Creating, testing and maintaining service recovery procedures and plans.
Technical expertise’s
- Hands-on expertise with Citrix technologies: Citrix Cloud,XenApp, XenDesktop, Netscaler in an enterprise environment.
- Hands-on expertise of Windows Server 2019/2022 configuration and administration
- Expertise in Active Directory
- Expertise in Windows 10, windows 11
- Expertise in VMWare ESX, vCenter
- Expertise in MS Azure (VM Hosting)
- Appsense
- Good expertise of network engineering and security principles
- Scripting, by preference Powershell
Methodology/Certification expertise's:
- Bachelor’s degree in mathematics, Engineering, Computer Science OR equivalent through expertise
- Advanced course work in technical systems plus continued education in technical disciplines is preferred
- ITIL expertise is recommended.
Non-Technical expertise’s
- Some flexibility in working hours is required (occasional over-time or weekend/holiday work)
- On-call permanency is possible
- Strong tracking, coordination, and project planning expertise’s
- Expertise in identifying and implementing process and/or application improvements
- Change management procedures and internal guidelines.
- Global team and in a multi-cultural environment.
- Agile/Scrum methodology is a plus.
- English environment
- French (optional), Dutch (optional), German (optional)
