IT Support Engineer

Tasks:

• Maintenance and development of custom internal applications.
• Retrieving source code and reproducing reported bugs in applications.
• Analyzing issues in C# code and SQL databases.
• Documenting problem resolutions in the ticketing system.
• Escalating more complex tickets to third-line support.
• Using application documentation containing descriptions of the most common issues.
• Applying knowledge of C# and SQL to diagnose and resolve tickets.

Must have:

• Strong SQL skills — able to write queries (top priority)

• Basic C# knowledge — able to read and understand C# code (or another OOP language like Java)

• Experience or willingness to do application support for a proprietary business application (learn business domain and handle tickets)

• Good communication and adequate English to understand problems and follow instructions

• German language

Nice to have:

• Ability to use/read related tools (e.g., Visual Studio, SQL Server Management Studio) — can be learned on the job

• Tools: Visual Studio Code, Management Studio

• Applications: C#, Rest API, Angular

• DB: MS SQL Server, Informix

• Source code: SVN, Git

Proficiency in Polish, English, and German at least at the B2+ level.

You choose the form of cooperation yourself – employment contract or B2B contract.

We hereby inform you that Inetum Polska sp. z o.o. has implemented an internal reporting (whistleblowing) procedure. The content of the procedure and the possibility to submit an internal report are available at:

https://inetum.whispli.com/speakup?locale=pl