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    Inetum

    Digital Services

    IT Support Engineer with German

    Warsaw, PolandHybridFull-timePosted 1mo ago
    All Inetum jobs

    Job description

    We are looking for an IT Support Engineer to join an international team supporting custom business applications used by enterprise clients. This is an excellent opportunity for someone with strong SQL skills, basic programming knowledge, and an interest in application support and troubleshooting.

    Your Responsibilities

    • Provide 2nd line application support for proprietary business applications
    • Investigate and analyze reported incidents and application issues
    • Reproduce bugs by reviewing source code and database records
    • Troubleshoot issues within C# applications and SQL databases
    • Document findings and resolutions in the ticketing system
    • Escalate complex issues to the 3rd line support team when necessary
    • Work with existing application documentation and knowledge bases
    • Collaborate with international teams to ensure timely issue resolution

    Must-Have Requirements

    • Strong SQL knowledge and ability to write and analyze queries
    • Basic knowledge of C# and the ability to read and understand code
      • Candidates with experience in another OOP language such as Java are also welcome
    • Experience in application support or willingness to develop in this area
    • Strong analytical and problem-solving skills
    • Good communication skills and customer-oriented mindset
    • English, Polish and German language proficiency at minimum B2 level

    We hereby inform you that Inetum Polska sp. z o.o. has implemented an internal reporting (whistleblowing) procedure. The content of the procedure and the possibility to submit an internal report are available at:

    https://inetum.whispli.com/speakup?locale=pl

    Job details are sourced from the employer's original posting.

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    About the company

    Inetum

    Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good.   Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility.   Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023.  

    View all Inetum jobs
    Industry
    Digital Services
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