Role: Desktop Support
Engineer
Location: Montreal,
QC
Duration: Fulltime
BGV will be done for the selected candidates.
JD:
Handle tickets escalated by the Service Desk
•
Remote Desktop
Support
•
Install, configure, and upgrade MS Office and related user applications
•
Leverage packages via SCCM 2012
•
Troubleshoot and resolve user issues with VMware Horizon clients
•
Perform workstation, laptop and zero client break-fix for users
•
Set-up and register users for biometric authentication to complement their
AD credentials
•
Establish and maintain sound backup and recovery procedures
•
Patch management on operating system, browsers and key vendor applications, i.e.
Adobe
•
Document all incidents, changes and fixes in the Service-Now trouble ticketing system
•
Desk-Side support at
Customer main location at Montreal
•
Work with Existing support team for onsite support
•
Should have a scripting knowledge
Please respond with your word resume and requested details:
Full Name :
Work
Authorization:
Contact Number :
Email ID :
Skype ID:
Current
location:
Willing to relocate :
Salary :
Feel free to contact me for any further information.
All your information will be kept confidential according to EEO guidelines.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Info-Ways helps major clients in the United States fulfil their technical staffing needs