Through the Gate Coordinator
Salary: £28,755.41
Locations: North East - This role covers prisons and community sites all over the North East region so ability to travel is a key requirement of the role.
Rebuilding your life after prison is one of the toughest challenges a person can face. But with the right support, its possible.
We're looking for a Through the Gate Coordinator — someone with a rare mix of compassion, resilience, organisation and flexibility. This is for the person who understands that rehabilitation isn't just about offering advice; its about rolling up your sleeves and pro-actively supporting someone on their journey.
You'll be working in a challenging environment with people who have complex needs and who can be reluctant to engage. But when you help someone break the cycle and you see them take real steps toward transforming their life, its a great feeling.
About the Role:
You will support service users transitioning from custody to the community. You'll meet individuals in prison to begin planning their support in collaboration with their Support Worker, tailoring action plans to their specific needs. Post-release, you'll continue to guide them, connecting them with the full range of available services.
You will work from prisons, community hubs, and probation offices, collaborating with pre-release teams, probation services, and internal departments to provide holistic, person-centred support throughout their journey.
You'll manage several service users at once, ensuring each receives the attention and guidance they need. Detailed and accurate record-keeping is critical, as measurable progress is central to our work.
While you'll often have the autonomy to plan your own schedule, strong prioritisation skills are a must situations can change quickly. This is a challenging but deeply rewarding role for someone who thrives in a dynamic, fast-paced environment.
What You'll Be Doing:
We're Looking For:
Flexibility: You'll need to be comfortable with change, as referral flows change frequently
Whilst we welcome applications from those with lived experience, this role requires an enhanced DBS check and HMPPS EL1 vetting. Due to the time required to complete these checks, successful candidates will be offered a start date at least 6 weeks from the point of job offer. This should allow sufficient time for all necessary pre-employment clearances to be obtained
Our Justice division is dedicated to transforming lives and creating safer communities. Our mission is to reduce reoffending, build stronger communities, and help people realise their potential.
At Ingeus, we’ve spent time listening to our employees to build our benefits package;
We understand that everyone’s journey is different, and we’re committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments—whether that’s help with the application, interview format, or anything else—we’re here to listen and work with you to find the best approach.
Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please don’t hesitate to contact us at [email protected] to discuss how we can support you
If you think you have what it takes, don't delay and apply today – We may shortlist and conduct interviews before the closing date and if we receive enough applications this role may close early.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services.