Client Manager – Business Development

Key Responsibilities

Business Growth & Revenue Management

• Drive revenue growth for Microsoft Security solutions across SMB, Mid-market, and Enterprise segments.

• Develop and execute GTM strategies to accelerate Microsoft Security business.

• Identify new business opportunities, market trends, and customer security adoption patterns.

• Build pipeline and drive conversion for Microsoft Security workloads and licensing opportunities.

• Work closely with Microsoft stakeholders and internal sales teams to achieve quarterly and annual business targets.

Partner & Channel Development

• Enable and onboard channel partners for Microsoft Security practice development.

• Drive partner-led demand generation initiatives, workshops, webinars, and security campaigns.

• Help partners position Microsoft Security solutions effectively against competition.

• Support partners in identifying cross-sell and upsell opportunities within existing Microsoft customers.

• Drive partner readiness on Microsoft Security certifications, solution plays, and incentive programs.

Solution & Product Focus

• Promote and support the adoption of:

  - Microsoft Defender Suite

  - Microsoft Sentinel

  - Microsoft Entra

  - Microsoft Purview

  - Microsoft Intune

  - Microsoft Defender for Cloud

  - Microsoft 365 Security & Compliance solutions

• Collaborate with technical specialists for solution positioning and customer engagement.

Stakeholder Management

• Coordinate with Microsoft product teams, distributors, sales teams, and partner account managers.

• Maintain strong relationships with key partners and strategic customers.

• Conduct regular business reviews and performance discussions with stakeholders.

Reporting & Business Operations

• Prepare weekly/monthly business performance reports and pipeline reviews.

• Track key KPIs including revenue, pipeline, partner activation, certifications, and deployment growth.

• Maintain forecast accuracy and business dashboards for leadership reviews.

Desired Skills & Competencies

• Strong understanding of Microsoft Security ecosystem and cloud technologies.

• Knowledge of cybersecurity concepts including Identity, Endpoint Security, SIEM, Compliance, and Zero Trust.

• Excellent communication, presentation, and stakeholder management skills.

• Strong business acumen with analytical and strategic thinking capability.

• Ability to manage multiple partners and business priorities simultaneously.

• Experience in channel sales, distribution, or cloud business development is preferred.

Educational Qualification

• Bachelor’s degree in Business, IT, Computer Science, or related field.

• MBA preferred.

Experience Required

• 5–10 years of experience in Cloud, Security, Microsoft Licensing, or IT Channel Business.

• Prior experience working with Microsoft ecosystem, CSP distribution, or cloud security business preferred.

Preferred Certifications

• Microsoft Certified: Security Administrator Associate

• Microsoft Certified: Cybersecurity Architect Expert

• Microsoft Azure Security Engineer Associate

• SC-900 / AZ-500 certifications preferred