The Billing Support Intern is responsible for supporting Field Service Billing activities, with a primary focus on ensuring accurate and timely billing processes related to Field Service operations.
At INNIO we offer you:
- Young & supportive team - in a fast-growing international business environment
- Learn & develop yourself - help you craft your career path with (INNIO learning, free language courses according to business needs)
- Hybrid working - 50% Office, 50% Home Office with flexible working hours
- Cafeteria package with various options - SZÉP Card, Cash option
- Easily accessible location - in the heart of the most vibrant campus area in Budapest (location: 13th District, easy to approach by Metro Line 3)
- Take a break - Recharge your batteries with free coffee and tea selection in the kitchen area
Your Responsibilities:
- Execute Field Service billing and other billing-related activities, communicating with customers to ensure clear understanding of invoices, resolving escalations, and supporting a smooth payment process. Ensure on-time billing execution and billing accuracy.
- Review and process requests for billing adjustments, issuing credit/rebill and manual invoices.
- Reconcile customer’s accounts.
- Collaborate with multiple departments to solve any upcoming emergencies.
- Support new system releases and enhancement testing (i.e. Oracle ERP).
- Further tasks not involved in this Job Description that the immediate leader/manager assigns verbally or in writing.
Your Profile:
- College or University degree in Finance/Economics or equivalent experience
- Proficiency in Microsoft Office applications (Excel, Word, PowerPoint) and MS Outlook
- Fluent/strong command English – both spoken and written.
- Advantage Dutch knowledge.
- You are able to work minimum 30-40 hours per week on a weekly basis.
- Result oriented, strong attention to detail is a must.
- Strong communication skills, self-motivated, ability to establish and handle multiple priorities.
- Strong, passionate supporter of customer service excellence.
- Team player attitude.
- Self-starter, capable of working independently.
