Technical Account Manager

Duties/Responsibilities:

• • Manage and grow a portfolio of regional key accounts, ensuring alignment with Inolex’s strategic priorities.

  • Build and maintain trusted relationships with decision makers, influencers, and technical teams at customer organizations.

  • Develop and execute account plans that balance short-term wins with long-term growth opportunities.

  • Identify opportunities within existing accounts to expand share of wallet.

  • Develop proposals and negotiate contracts aligned with company objectives and client needs.

  • Provide technical expertise on formulations, applications, and regulatory compliance; troubleshoot challenges as needed with internal teams.

  • Lead joint development projects and support customer innovation initiatives.

  • Conduct technical presentations, workshops, and training sessions for customers.

  • Monitor market trends and customer insights to inform product development and innovation.

  • Represent Inolex at industry events, tradeshows, and technical seminars.

  • Maintain accurate CRM records, forecasts, budgets, and reporting.

  • Support special projects and additional business needs as required.

Required Skills/Abilities:

• • Strong communication and relationship-building skills.

  • Ability to translate technical concepts into clear, actionable solutions.

  • Organized and detail-oriented with excellent time management skills.

  • Analytical thinking to interpret data and identify growth opportunities.

  • Proficiency in Microsoft Office Suite and CRM systems.

  • Ability to work independently and collaboratively across functions.

  • Problem-solving mindset with a proactive approach.

  • Keen ability to recognize critical details and act on insights

 Education and Experience:

• • Bachelor's degree in Chemistry, Biochemistry, Chemical Engineering, or related technical field.

  • Minimum 5 years key account management experience in the Northeast with at least 10 years in the personal care industry.

  • Solid understanding of personal care ingredients, formulation, and market dynamics.

  • Prior formulation experience or ability to troubleshoot is a strong plus.

  • Active in relevant industry associations.

  • Passion for joining an innovative, sustainable ingredient manufacturer!

Physical Requirements: 

• • Ability to work remotely and travel to customers and on-site company meetings.

  • This role will be subject to approximately 25% overnight travel.