About the role
The Technical Consulting Manager is responsible for leading and managing a team of survey specialists, overseeing the end-to-end delivery of compliance survey projects, ensuring operational excellence, quality assurance, and client satisfaction. The role acts as the primary client interface, providing expert interpretation of findings, strategic recommendations, and guidance on compliance improvement initiatives. The Technical Consulting Manager ensures all projects are delivered on time, within scope, and to the highest quality standards while maintaining strong client relationships and supporting business growth.
Key Responsibilities
- Lead, develop and manage a team of Technical Consultancy Engineers and technical specialists, creating a high-performing and customer-focused culture.
- Oversee the successful delivery of compliance survey programmes, ensuring quality, consistency, efficiency and regulatory compliance.
- Manage multiple client projects from planning through to completion, ensuring deliverables are achieved on time and within scope.
- Provide technical oversight and quality assurance of survey outputs, reports and recommendations.
- Act as the primary client contact, presenting findings, advising on compliance risks and building strong stakeholder relationships.
- Monitor resources, workloads and project performance, identifying risks and driving continuous improvement.
- Support business growth by identifying opportunities to enhance services and strengthen client partnerships.
Location and working hours
- Full-time position (37.5 hours per week).
- Office location: Moorgate, London (WeWork) with flexibility to work from home as agreed with line manager.
Key Skills and Experience
Essential
- Experience managing technical consulting teams and client-facing projects.
- Demonstrable experience overseeing compliance surveys, audits, inspections, or technical assessment programmes.
- Excellent report & pricing review, quality assurance, and analytical skills.
- Strong stakeholder management and client advisory capabilities, with the ability to communicate complex technical information to both technical and non-technical audiences.
Desirable
- Strong organisational, project management and operational delivery experience.
- Experience managing multiple concurrent projects and priorities.
- Professional qualification in a relevant technical, engineering, compliance, or consultancy discipline.
- Experience within regulated environments.
Benefits:
- Salary: Competitive salary based on knowledge, skills and experience
- Bonus: Enrolment on the company’s management discretionary bonus scheme, with the potential to ear 10% of your annual salary.
- Holiday Allowance: 26 days of holiday per year (including birthday leave) plus English bank and public holidays, plus an additional day of Birthday leave.
- Pension Scheme: Employer pension contribution matched at 4%.
- Employee Assistance Programme (EAP): Free, confidential support available for personal and professional challenges.
- Corporate Social Responsibility (CSR) Programme: "DO RIGHT WITH INSITE" provides up to 2 paid days off per year for volunteering with company-led initiatives. Additional information can be viewed here
- Social Events: Regular company social events, including an annual Summer Party and Christmas Party.
- This benefits package offers a vibrant and supportive work environment, with opportunities for professional growth, work-life balance, and community engagement.
About Insite
Established in 2009, Insite Energy is a dynamic, fast-growing company that provides services to heat network suppliers in the UK. The services provided include metering & billing of residential customers, the installation (and retrofit) of credit billed and pay-as-you-go equipment, and ongoing maintenance and management of the heat network schemes.
We pride ourselves on our commitment to working as one team to put the customer and client first, delivering a reliable, competitive, and professional service. We are tireless in our efforts to be the best at what we do, which is reflected in our Trustpilot rating. With just over 120 current employees, we are small but mighty, delivering more by working together.
At Insite Energy, we embrace diversity and inclusion. We value all backgrounds, identities, and experiences. We're committed to providing equal opportunities for all and offering reasonable adjustments to ensure accessibility and inclusivity throughout the application process and in the workplace.
Our Values:
Community
Innovation
Excellence
Sustainability
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