Event Project Assistant

Main Responsibilities:
In this role, you will notify customers about the service features, listen to customer grievances, and peacefully resolve any concerns they may have.

You will be in charge of:

• Completing digital forms for new customers and encouraging additional services as appropriate
• Answering customer requests in a courteous and timely manner
• Connecting customers with the proper department if you are unable to assist them and their needs adequately
• Being the primary person to work with all necessary departments both internally and externally to align all executive needs
• Attending company training exercises to improve knowledge of corporate procedures
• Engaging in dynamic customer service procedures, standards, and policies
• Partaking in weekly and monthly personnel meetings

• High school diploma or equivalent
• Strong interpersonal skills
• Problem-solving and conflict resolution skills
• Positive attitude and professional appearance
• Confident making decisions and able to remain calm under pressure
• Excellent verbal and written communication skills
• Ability to multitask
• Previous customer service experience preferred
• Motivated and willing to learn and develop

Employment Type: Full-time

Seniority Level: Entry-level

Apply now! Please send us your resume and we will be in contact.