We are seeking a friendly, relationship oriented individual to join our team in a customer service and office administration role. This position is based out of our San Francisco office and reports to the senior operations manager. This is NOT an entry level position. There is opportunity for rapid advancement. Please read qualifications carefully.
Job Description:
Your primary responsibility will be to provide customer service and support our service, sales and training operations.
Responsibilities include
1. Assisting clients with tracking orders, service schedules and product questions
2. Processing orders utilizing our accounting system
3. Maintaining website and providing support to our clients and sales team
4. Training administration: Processing class rosters and certificates
5. Route service administration. 6. Sales reporting
3-5 years customer service and administrative experience.
Exceptional follow up skills
Advanced skills with MS office
Excellent written and oral communication skills (some college preferred)
Great problem solving skills
Serious about their work. Strong work ethic
Valid driver's license and vehicle to get to work
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Our client is a global leader, providing high-performance products and services for the Life Sciences market. Their technical expertise, global manufacturing capabilities, and market knowledge combine with our research and development resources to meet the evolving needs of laboratory, medical and pharmaceutical customers around the world. Our client is the processing expert in molding, extrusion and an all-encompassing custom fabrication for Medical and Biopharmaceutical customers. All of their products are fully characterized from a biological, chemical, and physical standpoint to aid in process validation requirements. Laboratory Products Medical Pharmaceutical Safety Our cient is committed to providing outstanding quality and exceptional value by developing innovative, high-performance solutions for your individual needs.