- Educates patients, their families and health care professionals in the use of the organization's products and services.
- Organizes and conducts classes and individual meetings to demonstrate how the organization's products and services contribute to the maintenance and improvement of health and/or the management of specific diseases and physical conditions.
- Prepares and distributes educational and instructional material (e.g., booklets, promotional kits).
- May expand patient pool through participation in referral and screening programs.
- Provides information and suggestions to sales and/or medical representatives and management on the results of educational programs, including comments and questions from patients and health care professionals.
- Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience
- Completes work with a limited degree of supervision
- Likely to act as an informal resource for colleagues with less experience
- Identifies key issues and patterns from partial/conflicting data
- Takes a broad perspective to problems and spots new, less obvious solutions
- Previous Medical Claims Experience.
- Previous Experience Calling Plans & figuring out patient’s out of pocket costs for both Medical & Pharmacy Plans
- Medicare/Medicaid Experience.
- Experience working in the Healthcare Field or Call Center Environment
All your information will be kept confidential according to EEO guidelines.
