- Determines appropriateness for medications. Communicates decision to physicians, physician office staff, medical management staff and/or pharmacists.
- Communicates with physicians, physicians office staff, medical management staff and/or pharmacists.
- Escalates issues to Pharmacist when requires clinical review.
- Researches, resolves and documents physician or client inquiries and communications and provides written documentation.
- Performs other duties as required.
CPT - Certified Pharmacy Technician - Pharmacy (State OR National certification required)
Must have pharmacy retail experience
-Must be a proficient typist (avg. 35+ WPM) with strong written and verbal communication skills.-Must be able to maneuver through various computer platforms while verifying information on all calls.
-Must be able to talk and type simultaneously.
-Must be flexible in scheduling and comfortable with change - customer service is an ever-changing environment.
-Responsible for meeting call handling requirements and daily telephone standards as set forth by management.
All your information will be kept confidential according to EEO guidelines.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.