Position Summary:
The Medical Assistant assists the provider in the examination and treatment of patients, following established standards and practices, as directed by the clinic provider. Employees will ensure patient confidentiality at all times. Employees may be tasked to assist in other areas of the clinic as needed, such as Front Office responsibilities. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Duties and Responsibilities:
- Greets patients in the waiting area in a courteous, professional manner, ensures patient flow runs smoothly and efficiently, and escorts patients to the discharge counter after treatment.
- Obtains patient history: assesses/triages patient, measures vital signs, and records information on patient chart.
- Explains treatment procedures and prepares patient and exam room for examination by provider.
- Positions instruments and equipment and hands to provider when directed. Cleans and sterilizes instruments and equipment after use.
- Administers injections, medications, eye and ear irrigations, and enemas, dresses/bandages wounds and incisions, draws blood, and assists provider with any procedures, as directed. All actions taken are by provider orders only.
- Performs diagnostic tests including eye exam, electrocardiograph, defibrillator, cardiac monitor, oxygen equipment, pulse ox, peak flow, and inhalation treatment equipment.
- Performs CLIA-waived lab tests, draws blood, and collects, labels, and processes lab specimens for send-out.
- Performs occupational medicine protocols, using proper techniques and guidelines.
- Ensures preparation for pick-up and shipment to the appropriate laboratory.
- Correctly prepares and administers medication. Uses patient identifiers prior to administration of medication. Documents administration in required logs.
- Removes sutures and/or staples and changes sterile and non-sterile dressing.
- When applicable, performs basic x-rays or assists Radiology Technician with x-ray set up.
- Completes medical chart to include medical services rendered, test results, and supplies used.
- Performs patient callbacks, arranges for referrals and testing, and schedules follow-up appointments.
- Monitors disposable inventory and places orders for medical supplies and pharmaceuticals.
- Performs quality checks on medical equipment to ensure equipment is in good working order.
- Assists with registration and performs additional clerical duties when necessary.
- Other duties as assigned. This is a safety-sensitive position.
Qualifications:
- Education:
- High School Diploma or equivalent. Graduate of an accredited program for Medical Assistant preferred.
- Licenses/Certification:
- MA course completion certification preferred.
- Must obtain and maintain a current certification in BLS.
- Experience:
- 2 years of Medical Assistant experience preferred.
- Skills:
- PC skills or applicable computer experience.
- Ability to accurately read and write medical terminology.
- Ability to work all shifts.
- Ability to escort or transport patient by wheelchair or stretcher.
- Detail-oriented with excellent interpersonal communication skills.
Working Conditions:
- May be exposed to/occasionally exposed to patient elements.
- Subject to varying and unpredictable situations and interruptions.
- Occasionally subjected to irregular hours.
- Occasional pressure due to a fast-paced environment.
- The position may require lifting, carrying, or pushing equipment or patients.
