Project Manager

Key Responsibilities:

Project Management:

• Lead the planning, execution, and delivery of digital marketing, website development, engagement marketing, and event projects.

• Develop detailed project plans, schedules, and milestones; track progress, manage risks, and adjust plans as necessary.

• Ensure resource allocation aligns with project needs and timelines, including coordination with event logistics teams.

• Oversee the management of budgets, timelines, and deliverables for multiple concurrent projects, including events and experiential activations.

Client Relationship Management:

• Serve as a point of contact for clients, ensuring clear and consistent communication throughout the project lifecycle.

• Understand client goals, especially related to engagement marketing and event activations, and provide strategic recommendations to drive successful outcomes.

• Manage client expectations, foster strong relationships, and address issues proactively.

Engagement Marketing & Events:

• Lead the planning and execution of engagement marketing initiatives, including digital experiences, in-person activations, and events.

• Collaborate with clients and internal teams to develop strategies that enhance customer engagement and drive brand interaction through live events, experiential marketing, and digital campaigns.

• Coordinate all aspects of event production, from logistics and vendor management to on-site execution, ensuring seamless delivery.

• Develop engagement strategies that leverage social media, content marketing, and event-based experiences to create meaningful interactions with target audiences.

Team Coordination:

• Collaborate with internal teams (designers, developers, marketers, event specialists) to ensure smooth workflow and delivery.

• Lead internal and client meetings to facilitate alignment and progress updates.

• Help resolve any conflicts or roadblocks to ensure timely and high-quality deliverables, including last-minute changes for live events.

Quality Assurance:

• Conduct regular quality checks to ensure that deliverables meet both client expectations and internal standards.

• Ensure final delivery of work product aligns with defined success metrics for engagement marketing and event outcomes.

Reporting & Analytics:

• Deliver regular status reports to stakeholders and clients, providing insights on both digital and experiential marketing results.

• Analyze project outcomes and identify areas for process improvement, particularly in enhancing customer engagement and event ROI.