Solutions Engineer

We're looking for a Solutions Engineer

Intercept is an award-winning B2B marketing agency specializing in creating impactful digital content, creative, and campaigns that engage IT and business decision-makers. 

We work with some of the world's leading technology and semiconductor companies, including Microsoft, SAP, Lenovo, Intel, AMD, Cisco and more, helping them connect with their target audiences in meaningful ways.

As a Certified Great Place to Work, we foster a collaborative and innovative environment where employees excel. With a fully remote workplace, we provide our team the flexibility they need to thrive both at home and at work.

ROLE OVERVIEW:

We're looking for a Solutions Engineer to join our Technology team and strengthen AI-forward solution delivery. You'll have a lot of autonomy. You'll partner with stakeholders to turn requirements into working solutions, implement integrations and AI-enabled workflows, and use state-of-the-art AI agentic tools and coding workflows as a regular part of how you ship. You'll help teams put frontier models and agents to work in live delivery, including on programs with the world's leading technology and semiconductor companies.

Responsibilities:

Translate requirements into working solutions in partnership with stakeholders

Implement integrations and AI-enabled workflows for assigned work

Use state-of-the-art AI agentic tools and coding workflows as a regular part of how you deliver

Help stakeholders adopt practical AI capabilities with frontier models, agents, and AI-enabled workflows in solutions they will actually run

Validate deliverables with users and incorporate feedback

Produce clear operational handoffs so solutions stay usable over time

Collaborate with Technology leadership and cross-functional teammates

Bring strong judgment on scope, quality, and communication in a fast-moving agency environment

What Success Looks Like:

Stakeholders trust you to ship AI-enabled solutions they actually use

Integrations and workflows you own are documented and easy for others to operate

State-of-the-art AI agentic tools and frontier models help you deliver with speed, quality, and clean handoffs

You operate with real autonomy and own outcomes end to end

User feedback shapes the next iteration

You are known as a reliable delivery partner: clear on commitments, honest about constraints

Qualifications:

3+ years of experience in solutions delivery, integrations, and/or technical stakeholder partnership

Ability to move from ambiguous requirements to working, validated outcomes

Hands-on comfort with state-of-the-art AI agentic tools and frontier models in real delivery work

Track record of professional and personal builds using AI or agentic coding workflows, with shipped work you can point to

Evidence you can work with a high degree of autonomy

Clear communication with technical and non-technical stakeholders; strong handoff discipline

Able to work fluidly in a digital, cross-functional Technology environment

Why Intercept?

Competitive pay: negotiable based on experience.

Use of our company cottage at Innisfil’s Friday Harbour Resort. We’ll even give you a paid day off to enjoy it for a long weekend!

Monthly telecommunications allowance towards use of your home internet and mobile phone.

Comprehensive dental and medical benefits plus a Health Care Spending Account.

Annual wellness fund.

Group RRSP fund-matching program eligible after 3 years in role.

Work with an award-winning B2B marketing agency where frontier models and state-of-the-art AI agentic tools are part of how Technology ships, on programs with the world's leading technology and semiconductor companies.

Competitive salary, benefits, and professional development opportunities.

You connect with Intercept’s RISE values: Risk, Initiative, Support and Effort.