About Interfaith Community Services:
As North County's largest social services agency, Interfaith Community Services has been "helping people help themselves" since 1979. The organization provides a wide range of programs designed to empower hungry, homeless, and low-income community members to begin a pathway towards self-sufficiency. Each year, Interfaith Community Services impacts?more than?20,000 community members by providing basic needs and nutrition support, social services, shelters and housing, employment development, senior services, veterans programs and addiction recovery support.
Together, in partnership with 250+ diverse faith communities, more than 1,700 recurrent volunteers, and a growing staff of over 275, Interfaith provides a safe-haven and pathway towards self-sufficiency for more than 20,000 community members annually.
If you're passionate about making a difference and thrive in a service-driven environment, we invite you to be part of our mission!
What You'll Do:
In the Supervising Clinical Therapist role, you’ll be responsible for providing behavioral health support in a fast-paced, high-acuity Grant Per Diem Program serving Veterans experiencing homelessness. This role provides clinical support. This role provides short-term therapy, crisis intervention, and support for clients with a short-term recuperative need in a residential program.
- Provides direct behavioral health support services to individuals experiencing homelessness. These services include: intake, assessment, treatment planning, case conferencing and counseling
- Supports the care team, including residential and case management staff in direct service provision and clinical care coordination
- Responds to safety concerns in a proactive manner through ongoing assessment and direct clinical interventions.
- Develops and maintains contact with other members of the clinical department throughout agency programs in order to facilitate effective care coordination and collaboration across the agency service spectrum
- Supports treatment team meetings for clinical and/or paraprofessional staff to ensure compliance, best practice and offer clinical supervision for staff working with difficult clients
- Completes accurate and thorough documentation in a timely manner for each program participant as required by funders
- Completes billing documents and reports, including collecting outcomes data within required deadlines.
- Participates in case management meetings, staff meetings, trainings, conferences, program evaluation, and program development
- Attends and supports case conferencing
- Intervenes and de-escalates difficult clients or crises that arise
- Develops and maintains effective relationships with mental health providers to ensure that clients with ongoing treatment needs are successfully transferred to longer-term services
- Maintains accurate records and files and prepares reports as required by funders and agency administration.
- Enter data into electronic data systems as required by funders and Interfaith
- Monitors compliance with grant and contract requirements
- Makes recommendations to Supervisor regarding any program changes needed to meet grant benchmarks
- Ensures the confidentiality of client information and health records
- Completes a comprehensive biopsychosocial assessment and develops a detailed treatment plan for each individual in collaboration with case managers as appropriate
- Utilizes motivational interviewing techniques to understand, assess, and shift the individual’s stage of change with the goal of reducing barriers to housing stabilization
- Facilitates acceptance of placement or other services that support and stabilize individuals moving from street to service
- Helps stabilize individuals by linking them to appropriate resources such as housing, medical, mental health, addiction and recovery services, food, clothing, transportation, employment, Social Security Disability, mainstream benefits and other financial resources based on the client’s individualized plan
- Supports the optimal operations of the Grant Per Diem Program and client care
- Meets regularly with Supervisor and participates in agency meetings and staff trainings.
- Creates, plans, and oversees monthly activity calendar
- Other duties as assigned by Supervisor
Clinical Supervisor Responsibilities
- Provide clinical oversight and regular supervision to clinical staff and interns
- Review cases, assessments, treatment plans, documentation, and clinical decisions
- Support the development of clinical skills, professional judgment, ethics, and professional growth
- Provide ongoing feedback and address performance, competency, and developmental needs
- Track and verify clinical and supervision hours
- Identify and address clinical risks, including safety, ethical, boundary, and practice concerns
- Ensure interns receive appropriate clinical experience and supervision in accordance with program and licensing requirements
- Provide guidance during clinical crises and other urgent situations
- Perform other duties as assigned by the Supervisor
Supervisory Responsibilities
- Oversee clinical staff and intern schedules, caseloads, workloads, and productivity
- Monitor team performance, service delivery, attendance, and overall operations
- Develop and implement policies and procedures and ensure compliance with organizational and contractual requirements
- Conduct employee evaluations and address performance or disciplinary matters
- Support hiring, onboarding, training, and staff development
- Manage team resources and operational needs
- Participate in leadership meetings, trainings, and organizational initiatives
- Provide on-call support for urgent clinical concerns and crisis situations, as needed
- Consult regularly with the Program Manager regarding staffing, performance, clinical operations, and other management matters
- Escalate complex, high-risk, or sensitive issues to the appropriate manager in a timely manner
- Perform other duties as assigned by the Supervisor
