Airlines face growing pressure to improve efficiency while remaining resilient to disruptions. IATA helps airlines enhance performance through data-driven benchmarking, operational assessments, and industry best practices across flight operations, crew productivity, operations control, and disruption management.
We are seeking an experienced professional to support business development and deliver consulting projects that help airlines worldwide improve operational performance, efficiency, and resilience.
Reporting to the Principal, Airline Operations Consulting, you will work alongside a team of highly skilled consultants and subject matter experts from diverse backgrounds and nationalities. Based in Geneva, Switzerland, this role has a global scope and offers the opportunity to support airlines around the world in addressing complex operational challenges.
The Senior Manager is expected to:
•Contribute to the development and execution of IATA’s Airline Operations Consulting strategy, including go-to-market initiatives and the expansion of service offerings across operational efficiency, fuel efficiency, integrated operations (IOC/OCC), crew productivity, disruption management, and airline transformation programs.
•Identify and develop commercial opportunities, lead responses to RFPs and proposals, negotiate consulting engagements through contract closure, and support the achievement of revenue and growth objectives.
•Lead and deliver consulting engagements for airlines worldwide, overseeing end-to-end project execution and providing data-driven insights and recommendations to enhance operational performance and business outcomes.
•Collaborate with IATA experts across flight operations, sustainability, data analytics, training, and other domains, as well as external subject matter experts, to design innovative solutions, enhance consulting products, and support the continuous evolution of the consulting portfolio.
•Support and manage research, thought leadership, and the promotion of IATA consulting services through industry events, conferences, publications, and other market-facing activities.
•Contribute to financial planning and performance management activities, including budget preparation, forecasting, project tracking, and reporting on business results and key achievements.
Job details are sourced from the employer's original posting.
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The International Air Transport Association (IATA) is a trade association of the world's airlines.