We are seeking a detail-oriented and motivated Quality Control Manager for RPM Industries (Intervala's sister company) in Washington, PA
The Quality Control Manager will support our quality management system and help ensure products, processes, and services consistently meet customer and company requirements. This associate will work closely with operations, engineering, and customer-facing teams to monitor quality performance, investigate issues, maintain documentation, and drive continuous improvement initiatives. This role is ideal for someone who is organized, analytical, and committed to maintaining high standards of quality and customer satisfaction.
Key Responsibilities:
- Perform inspections and audits of products, materials, and processes to ensure compliance with quality standards.
- Review and maintain quality documentation, records, and reports.
- Help lead internal audits and support external customer, regulatory, and certification audits.
- Investigate non-conformances, customer complaints, and quality issues.
- Participate in root cause analysis and corrective/preventive action (CAPA) activities.
- Monitor quality metrics and assist in preparing performance reports.
- Support continuous improvement initiatives aimed at reducing defects and improving process efficiency.
- Collaborate with cross-functional teams to resolve quality concerns.
- Co-develop and update standard operating procedures (SOPs), work instructions, and quality forms.
- Maintain compliance with company policies, customer requirements, and applicable industry standards.
- Provide quality-related training and guidance to employees as needed.
Qualifications:
Required
- College degree in engineering or business systems (Associate's or Bachelor's degree preferred).
- 3-7 years of experience in quality assurance, quality control, manufacturing, or a related field.
- Strong attention to detail and organizational skills.
- Proficiency with Microsoft Office applications, particularly Excel.
- Effective written and verbal communication skills.
- Ability to work independently and as part of a team.
- Experience with ISO 9001, or other quality management systems.
- Experience conducting audits and managing quality documentation.
Preferred
- Familiarity with quality tools and methodologies, including MDS, FMEA, and CAPA processes.
- Familiarity with six sigma methodologies
- Experience working in manufacturing, industrial, or regulated environments.
Benefits
- Competitive salary
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Professional development opportunities
- Career advancement potential
