General Description: The Technical Support Engineer I is responsible for providing first-level technical support to Intrepid Control Systems’ customers and internal employees. This role assists with troubleshooting hardware and software issues involving ICS products for vehicle networks through email, phone, online meetings, and in-person interactions. The Technical Support Engineer I works under guidance while developing technical knowledge, troubleshooting skills, and product expertise.
Job details are sourced from the employer's original posting.
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Intrepid Control Systems designs and manufactures advanced vehicle data logging and analysis tools for the automotive industry. They provide solutions for testing, development, and diagnostics of vehicle networks and ECUs.