Director of Business Services

Five critical outcomes

1. High-performing operating system — strategy, people development, meetings, communication, metrics and accountability operating consistently across the company.
2. Proactive, integrated Business Services — support functions viewed by Operations as high-value business partners that help teams run, maintain, grow and scale.
3. Predictable commercial performance — Sales/BD and Marketing operating against clear targets, with the Director accountable for team performance, pipeline discipline and commercial systems.
4. Scalable organizational capability — Finance, HR, HSE and business processes able to support growth without creating unnecessary complexity or executive bottlenecks.
5. Strong leaders and ownership — functional leaders and their teams increasingly own decisions and results at the appropriate level, reducing dependency on the CEO and Directors.

Leadership Stance

• Enterprise first
• Ownership over command and control
• Debate openly, then commit and communicate with one voice
• Build leaders rather than create dependence
• Operate with authenticity, integrity and workability
• Stay organized, decisive and execution-focused
• Balance financial discipline with growth and long-term value creation