Integration Product Specialist

Integration Product Specialist

Why join us?

Be part of a key product team at the center of our company’s digital transformation. We are investing in self-service applications stay ahead in the market, and you will play a big role in shaping its future.

As a Integration Product Specialist, you’ll be working on a modern, high-performing platform that serves more than 70 000 clients and 3 million customers across 20 countries. You will be a key part part of delivering scalable, cloud-native applications using the latest technology, working in an agile, product-driven environment where your ideas matter.

If you enjoy working on complex challenges, want to make an impact on a global scale, and grow your skills in a modern tech stack, we would love to hear from you.

Why this role exists

We are looking for an Integration Product Specialist to support the successful implementation of our applications across multiple concurrent implementation projects, as we are rolling out our self-service applications across Intrum’s markets. This role acts as the primary interface between product, engineering, and implementation teams, ensuring integrations are efficient, scalable, and do not become a bottleneck. You will be the key contact point for integration-related queries both between our different Group teams (Product, Mulesoft, Data) and for our markets who are active in the project and need to plan and conduct the necessary data and IT development on local side.

Responsibilities

• Act as the main contact for integration-related questions

• Proactively reach out and keep dialogue open between Group and Local teams 

• Support local teams’ understanding of integration related work

• Identify bottlenecks, recurring issues and drive improvements

• Support implementation teams with: 

• API integrations (REST)

• event-driven flows (Confluent Kafka)

• data models and system behavior

• Analyze and validate payloads and data

• Investigate discrepancies between expected and actual outcomes

• Support testing and go-live activities

• Maintain and improve integration documentation

• Identify recurring issues and drive improvements

• Filter and escalate relevant issues to development teams

• Support multiple parallel implementation projects

Requirements

• Experience with system integrations (APIs and/or event-driven systems)

• Ability to troubleshoot and analyze integration issues

• Strong understanding of data structures and system flows

• Experience working with SQL for data analysis and troubleshooting

• Familiarity with PostgreSQL or similar relational databases

• Ability to query and validate data to investigate integration issues

• Excellent communication and stakeholder management skills

• Structured and proactive way of working

• Comfortable working in a multi-project environment