At Intrum, you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts.
Are you our new Senior Application Specialist - Workday?
The purpose of this role is to ensure the stable operation, support, and continuous improvement of the Workday platform and related applications. You will play a key role in maintaining system functionality, supporting users, and contributing to enhancements across Finance and other business areas.
This role combines hands-on configuration, user support, and collaboration with business and technical teams to ensure systems deliver value and meet organisational needs.
What will you do:
- Support the configuration and maintenance of Workday business processes, workflows, and system settings across Finance and other domains
- Assist in managing Workday security, including roles, access rights, and user administration
- Provide day-to-day support to users by resolving incidents, answering questions, and handling tickets
- Support tenant administration activities (e.g., Sandbox, Production), including user access and basic troubleshooting
- Contribute to user access reviews, audit activities, and compliance processes
- Help troubleshoot and resolve issues across Workday modules (e.g., AP, AR, GL, Procurement)
- Participate in maintaining and improving integrations (e.g., EIBs, APIs, or other interfaces)
- Create and maintain reports, dashboards, and data extracts to support business needs
- Collaborate with stakeholders, Product Owners, and external partners to support system improvements and changes
- Support testing, releases, and implementation activities for system updates
- Maintain documentation, knowledge base articles, and standard operating procedures
- Contribute to continuous improvement initiatives for system efficiency and user experience
What we're looking for:
- Experience working with enterprise applications (Workday experience is a strong advantage, but not mandatory for all areas)
- Understanding of application support, configuration, or system administration
- Interest or experience in Finance processes (AP, AR, GL, Procurement) is beneficial
- Basic knowledge of security concepts (roles, access management)
- Experience or exposure to integrations or data interfaces is a plus
- Strong problem-solving and analytical skills
- Ability to support and communicate with both technical and non-technical stakeholders
- Experience working in a structured support environment (e.g., ticketing systems, ITIL processes)
- Ability to prioritise tasks and manage multiple activities
- Collaborative mindset and willingness to learn and grow within the role
- Experience in Agile environments or tools like Jira is an advantage
What we offer:
At Intrum we offer not only a challenging and rewarding career but also:
- An exciting and developing position in an international company with growth ambitions
- Highly motivated and skilled co-workers globally
- Being part of a supportive culture where effort counts
- We facilitate your learning through different learning arenas
Do you feel that you might be the right person? Great! Apply now. Looking forward to hearing from you!
