Sales Operations Analyst II

Work Schedule

Other

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
DESCRIPTION:
Support commercial excellence and client success as a key member of our Sales Operations team at Thermo Fisher Scientific. You'll coordinate cross-functional processes to ensure thorough execution

Position Summary

The Sales Operations Analyst II plays a critical role in delivering scalable, insight-driven analytics to support commercial decision-making for sales teams.

This role partners closely with sales reps to answer daily questions, prepare business reviews, and provides our customers with details about their orders. The ideal candidate combines strong technical skills with business acumen, moving beyond reporting to drive measurable business impact through structured analysis and storytelling.

Key Responsibilities

Analytics & Insight Generation

• Analyze commercial, customer, and revenue data to identify trends, opportunities, and performance drivers
• Translate ambiguous business questions into structured analytical approaches and actionable insights
• Support performance measurement, forecasting, and business planning initiatives

Reporting & Visualization

• Design, build, and maintain dashboards and reporting solutions (Power BI)
• Ensure consistency and standardization of metrics across reporting environments
• Deliver executive-ready visualizations and insights

Data Management & Quality

• Partner with data engineering teams to ensure data availability and integrity
• Contribute to scalable, reusable datasets and analytics frameworks

Stakeholder Partnership

• Act as a trusted analytical partner to sales and commercial leaders
• Communicate insights clearly to both technical and non-technical audiences

Continuous Improvement & Automation

• Identify opportunities to automate reporting and improve workflows
• Apply structured problem-solving and PPI methodologies to improve processes
• Evolve analytics from descriptive to diagnostic and prescriptive insights

Day-to-Day Activities

• Build and maintain recurring dashboards (daily/weekly/monthly reporting)
• Conduct ad hoc analyses to support commercial decision-making
• Collaborate with cross-functional stakeholders on analytics needs
• Monitor performance metrics and refine definitions as business needs evolve

Required Qualifications

• 3+ years of experience in data analytics or commercial analytics
• 5+ years of experience in End-to-End Supply Chain Management
• Strong proficiency in:
  • SQL (joins, CTEs, transformations)
  • Python (Data Analysis)
  • Tableau (Business Intelligence & Analytics)
  • Power BI (DAX, Power Query, dashboard design)
  • Cognos (Report Studio)
• Advanced Excel skills
• Experience working with CRM systems (e.g., Salesforce)
• Strong communication and stakeholder management skills
• Experience in Commercial Operations within Middle East (Saudi Market practices and compliance) – Highly preferred

Key Competencies

• Analytical thinking and problem-solving
• Data storytelling and visualization
• Intellectual curiosity and ownership
• Ability to work with ambiguity and deliver at pace

Education

• Bachelor’s degree in Analytics, Business, Statistics, Economics, Computer Science, or related field

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.