Groomer Apprentice

Position Purpose Section

Do you think of your pet as a member of the family? If so, then we have a lot in common! Like you, we are extremely devoted to our pets and only want the best for them. We are a community of true pet lovers with shared interests and values. We are professionally committed to being your resource for all aspects of pet ownership including health and nutrition, training, grooming and the latest in general pet care. As a Groomer Apprentice, you help make a difference in the lives of pets by providing customers by developing advanced level growing skills and providing our pet parents with an upscale pet styling experience. We provide a progressive training and mentorship experience the teaches you everything from: bathing, brushing, blow drying, de-matting, cutting or trimming hair/fur, gland expression, brushing teeth, nail clipping and grinding, and other specialty services. Through our mentorship program you also will learn best practices from experienced groomers, pet handling, safety, and how to authentically promote service enhancements.

Essential Job Functions Section

Responsibilities

The incumbent must be able to perform all the following duties and responsibilities with or without reasonable accommodation.

• Successfully complete both levels of time-sensitive, groomer training through a partnership we have established with a renowned, industry leader.
• We provide you with a high-quality grooming toolkit, training, mentorship & encouragement, and the essential training resources and materials valued at $2,700.00.
• Complete superior grooms (e.g., bathing, brushing, blow drying, de-matting, cutting or trimming hair/ fur, gland expression, teeth brushing, nail clipping and grinding, and other specialty services).
• Provide a thorough hands-on pet check-in and check-out process for each pet and pet parent.
• Use good judgment and alert groomer of any anomalies that a dog may have.
• Actively engage pet parents and pets, share product knowledge, and educate pet parents.
• Authentically offer enhancements to meet our pet’s and pet parent’s specific needs to support the growth of the business.
• Always treat all pets and pet parents with kindness, respect, and proper handling.
• Positively interact with pet parents in-person, via email, text, and phone providing them with proactive communication and exceptional service.
• Actively engage pet parents to continue to grow the business.
• Maintain a clean, safe work environment.
• Rebook with pet parents to ensure timely, holistic care to promote pet wellness.
• Other duties as assigned.