• Diagnose and remediate issues with Windows Server Infrastructure, and related roles and features, as well as other Microsoft and third-party Windows business infrastructure applications, while identifying recurring issues which can be remediated through automation
• Troubleshoot issues related to Active Directory topology, and related features, in a complex, multi -site and/or multi-domain environment
• Manage a server infrastructure with machines running Windows Server 2008, 2008 R2, 2012, and 2012 R2
• Administer VMware vSphere infrastructure and Hosted Guest Machines from Windows based administration tools, such as the vSphere client and PowerCLI
• Document all troubleshooting information in ticketing system
• Utilize PowerShell to configure roles and features of Microsoft products. Knowledge of PowerShell functions and scripting a plus
• Execute Standard Operating Procedures as documented for a wide variety of different clients
• Remote hardware diagnosis through system management technologies, such as OpenManage and iDRAC for Dell, and System Management and iLO for HP
• Utilize centralized patching and configuration solution, such as WSUS and the System Center Suite
Rockstar (Preferred) Qualifications in addition to those required:
• Identify recurring issues and drive automated resolution behind them
• Knowledge of maintaining other virtualization solutions such as Citrix a plus
• Investigate issues with Enterprise Communication and Collaboration technologies, such as
Exchange, SharePoint, and Lync a plus
• Manage a backup architecture using software such as NetBackup or Tivoli a plus
• 2+ years’ experience managing a business infrastructure with 100+ machines
• Degree in computer systems or computer science preferred
• Process Oriented
• Team Player
**Must be open to 2nd (2pm-11pm) or 3rd (10pm-7am) shift. Work schedules can vary, Tues-Sat or Sun-Thur!!
Job details are sourced from the employer's original posting.
Open job postingAbout the company
About IPsoft IPsoft automates IT and business processes for enterprises across a wide range of industries. Through our portfolio of world leading autonomic and cognitive solutions we provide services that deliver clear outcomes and allow our clients to secure competitive advantage. Headquartered in New York City, IPsoft has offices in 13 countries across the world and serves more than 500 of the world’s leading brands directly as well as more than half of the largest global IT services providers.