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    IQ

    IQ Sig

    Identity Verification

    SSO Operations Assistant

    Alexandria, United StatesOn-SiteFull-time5–8 yrs experiencePosted 3w ago
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    Job description

    Our team provides superior services, solutions and subject matter expertise to solve our customer's most challenging requirements in cyber, land, air, sea and space.  We believe in empowering our employees to deliver exceptional results across our federal, state and private sector clients.  We are values-led and mission driven.  We can't wait to work with you!

    About the role

    This position is in the Secretariat for Special Operations (SSO), Office of the Assistant

    Secretary of War for Special Operations and Low-Intensity Conflict (OASW(SO/LIC)). The

    ASW(SO/LIC) serves as the principal civilian advisor and assistant to the Secretary of War

    and has statutory responsibility for overseeing special operations-peculiar administrative

    matters pertaining to the readiness and organization of special operations forces (SOF),

    resources and equipment, and civilian personnel.

    The Operations Analyst serves as the central operational engine for the SSO, driving daily

    business cadence, cross-functional coordination, and rapid issue resolution to keep

    routine operations moving forward without friction. While maintaining baseline oversight of

    the physical workspace and infrastructure, the primary dividend of this role is broad

    operational continuity: unblocking workflows, aligning administrative and logistical

    requirements, coordinating vendor and partner integration, and ensuring leadership and

    staff have the resources, systems, and operational support necessary to execute their

    mission every day.

    What you'll do

    Daily Operational Cadence & Workflow Execution: The Operations Analyst acts as the

    central intake and execution lead for daily operational requirements across the

    organization. This role actively monitors organizational rhythm, triage internal staff

    requests, identifies and eliminates administrative and process bottlenecks, and

    coordinates across directorates to keep daily priorities moving forward on schedule. The

    Analyst also refines and standardizes Standard Operating Procedures (SOPs) to ensure

    consistent, predictable business execution.

    Workspace & Infrastructure Mission Readiness: The Analyst oversees the operational

    readiness of SSO workspaces and secure suites to maintain an uninterrupted working

    environment. Core duties include managing seating assignments and space

    reconfigurations, conducting regular walkthroughs to preemptively identify maintenance or

    hazard issues, and serving as the primary liaison holding on-site facility, custodial, and

    technical contractors accountable to agreed service standards. The role also coordinates

    physical security access, key control, badging, and life-safety drill procedures in

    compliance with organizational directives.

    Logistics, Procurement & Stakeholder Synchronization: The role drives end-to-end

    resource support by managing office supplies, specialized peripherals, and asset

    inventories through their full lifecycle. Working directly with resource managers and

    vendors, the Analyst expedites purchasing, tracks deliveries, and oversees recurring

    service accounts. Additionally, the Analyst orchestrates logistical support and agenda

    planning for high-level stakeholder syncs, records actionable decisions and tracks post meeting follow-ups, and manages the operational onboarding pipeline to ensure incoming

    staff are equipped and integrated without delay.

    Qualifications

    • Clearance: Active Top Secret Clearance with SCI. U.S. Citizenship required.

    • Technical: Proficiency with Microsoft Office (Word, Excel, PowerPoint); experience

    with dashboards, reporting tools, or contract management systems preferred.

    • Core Competencies: Ability to work independently, manage competing

    priorities, communicate effectively with senior military and civilian stakeholders,

    and exercise sound judgment in ambiguous situations. Must be able to work well in

    team environments

    • Experience: 5 to 8+ years of progressive experience in business operations, project

    coordination, or facilities management.

    • Education: Bachelor’s degree in relevant field (e.g. Business Administration,

    Operations Management, Facilities Management, Supply Chain Management or

    Engineering)

    Desired Skills:

    • Familiar or experience with SOF operations, secure environments, and federal

    space utilization standards.

    • Ability to think at the tactical, operational, and strategic levels to visualize impacts

    of decision making in complex systems.

    • Project Management or Process Improvement certification (PMI, SCRUM, ACP) with

    ability to analyze complex processes and provide recommendations to improve

    effectiveness.

    This position is benefits-eligible. Our suite of benefits includes Health, Dental, Vision, 401k w/ match, Gym Membership discounts, Volunteer Paid Time Off, and a generous PTO package. We'd love to tell you more! Apply today!

    We believe great talent comes from many backgrounds and experiences. We are proud to be an Equal Opportunity Employer and make all employment decisions based on merit, qualifications, and business needs. We are committed to maintaining a workplace free from discrimination and harassment, consistent with all applicable laws.

    Job details are sourced from the employer's original posting.

    Open job posting
    IQ

    About the company

    IQ Sig

    IQ Sig is a company that provides identity verification and digital signature solutions.

    View all IQ Sig jobs
    Industry
    Identity Verification
    Open roles
    15

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