CloudOps Lead

Job Description Summary

We are seeking a Site Reliability Engineering Lead to head a team delivering mission-critical cloud services for a UK Public Sector client. This role combines hands-on technical expertise with leadership responsibilities, ensuring high availability, reliability, and scalability of cloud platforms. You will drive operational excellence, champion automation, and foster collaboration across cross-functional teams to deliver secure, resilient solutions.
Key Responsibilities

Team Leadership & Management

• Lead, manage and mentor a team of CloudOps engineers, ensuring performance management, career development, and engagement.
• Manage on-call rota and operational readiness for 24/7 support.
• Oversee administrative and resource planning tasks.
• Represent CloudOps in Programme Board, Architecture, Service Reviews & Client Meetings where necessary

Cloud Operations & Automation

• Design and implement Infrastructure-as-Code (IaC) solutions using tools such as Terraform and Ansible.
• Automate provisioning, configuration, and scaling of AWS cloud resources.
• Build and maintain CI/CD pipelines for infrastructure and application deployments.

Platform Reliability & Performance

• Monitor and troubleshoot cloud services to ensure uptime and rapid incident resolution.
• Optimise system performance through metrics, dashboards, and proactive tuning.
• Implement cost optimisation strategies for cloud resource usage.

Application Support

• Become familiar with the application and service to be able to provide L2 support
• Co-ordination with Service Management, Engineering & DevOps around application issues

Operational Excellence

• Develop and maintain disaster recovery and backup strategies.
• Ensure compliance with security and governance standards, including handling sensitive data (PII/PHI).
• Maintain comprehensive documentation for infrastructure and operational processes.

Collaboration & Continuous Improvement

• Partner with QA, Product, and Development teams to enhance service reliability.
• Drive initiatives to improve time-to-market, quality, and resilience of solutions.

About You

• Proven experience in CloudOps/DevOps/SRE roles (10+ years), with strong leadership capabilities.
• Skilled in cloud architecture (AWS preferred), Linux environments, and containerisation frameworks.
• Proficient in Python or similar programming languages.
• Hands-on experience with IaC tools (Terraform, Ansible) and CI/CD automation.
• Strong problem-solving skills and ability to work in fast-paced, distributed teams.
• Eligible for DBS check and UK Security Clearance.

Desirable:

• Experience supporting client-facing systems in public sector or healthcare.
• Familiarity with secure systems handling sensitive data.
• Proactive mindset for identifying operational improvements.

Note: This role is not eligible for UK visa sponsorship.