IAVA is looking for a smart, eager and technically gifted person to join our Information Systems team in helping us manage our data and online systems. The Salesforce Administration Intern will work directly with the Salesforce Architect to support IAVA’s innovative and growing Salesforce Constituent Relationship Management. The Salesforce Administration Intern will report to the Salesforce Architect.
The Salesforce Administration Intern will:
Support the ongoing development and data integrity of IAVA's constituent database (based in Salesforce.com).
Assist in the creation and enforcement of organization-wide protocols for proper use of the database.
Work with staff in all departments to find and implement database solutions to business challenges.
Training staff and volunteers on proper use of our technology systems.
Ensuring data cleanliness and security.
Integrating Salesforce with third party systems, such as Conga Composer, Geopointe.
Some coding, to create web forms, build webpage templates, etc.
Working closely with content creators and online organizers to build amazing, innovative online experiences for our members.
The Salesforce Administration intern should possess:
Experience with databases, Salesforce experience a major plus
Organized, analytical, methodical
A service orientation -- patient, helpful, and ready to teach other staff how to use our tech tools most effectively.
Passionate about finding technical solutions to organizational challenges.
Obsessed with accuracy.
A desire to innovate.
Excellent verbal and written communications skills.
Ability to prioritize and juggle many requests, sometimes under pressure.
Experience with any of the following a plus: FormAssembly, Predictive Response, Conga Composer, Data Loader, DemandTools, Camtasia
Interest in emerging IT and online organizing trends.
Experience with Content Management Systems (we use Drupal, primarily).
Web development experience a plus, though not absolute necessity.
Strong desire to serve our returning men and women in uniform.
To Apply: Please send a resume, cover letter, salary history and three professional references to [email protected], with “Salesforce Coordinator” in the subject line. Include a cover letter that concisely explains how your campaign experience could be applied to IAVA. Applications without a cover letter will not be considered. No phone calls, please.
IAVA is an equal opportunity employer. VETERANS OF THE IRAQ AND AFGHANISTAN CONFLICTS ARE HIGHLY ENCOURAGED TO APPLY.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Iraq and Afghanistan Veterans of America (IAVA) is the nation’s first and largest organization dedicated to serving the 2.5 million veterans of the wars in Iraq and Afghanistan, from their first day home to the rest of their lives. IAVA strives to build an empowered generation of veterans through programs in four key impact areas: Health, Education, Employment and Community.