ITMC is seeking a Customer Success Manager (CSM) to manage and grow a portfolio of existing SLED accounts. This role builds trusted customer relationships, drives retention, identifies expansion opportunities, and ensures customers get maximum value from their technology investments.
The ideal candidate combines account management skills with a consultative approach, serving as a strategic partner to school districts, government agencies, and other public sector organizations while collaborating with sales, engineering, operations, and leadership.
Customer Success & Account Management
Account Growth & Strategic Planning
Cross-Functional Collaboration
Core Competencies
Why Join ITMC?
All information is kept confidential per EEO guidelines.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
IT Management Corporation was established in 2009 as a new generation IT solution provider focusing on sustainability, network conversion, and business alignment. We’re a highly qualified and professional voice and data network consulting and service organization. At IT Management, our mission is to facilitate a transformation to a more efficient, sustainable technical environment; enabled by advanced technology and enhanced communication to optimize production and increase reliability. We combine our professional and managed services with technologies from leading vendors to provide our customers with the best solution to their needs with consideration of industry standards and reliability. We can assist businesses in designing strategy, architecture, and technology roadmaps that become the blueprint of their vision.