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Job Title: Operations Coordinator (Facility & Fleet Support – Tuscany Hub)
Location: San Giovanni Valdarno, Tuscany, Italy
Reports To: Operations Lead (Tuscany Hub)
Job Overview
- As a full-time Operations Coordinator (Facility & Fleet Support) at Backroads’ Tuscany Hub, you will play a key role in executing the hands-on operational work that keeps our hub running efficiently.
- This role focuses on facility operations, warehouse execution, and fleet support, ensuring that our vans, trailers, equipment, and workspace are always operational and ready for use.
- You will work closely with the Unit Loads Coordinator and Fleet Coordinator, supporting critical activities such as van preparation, warehouse organization, Unit Load readiness, and facility maintenance.
- If you enjoy hands-on work, problem solving, and being at the center of operational execution in a dynamic environment, this role is a great fit.
Key Responsibilities
Facility & Warehouse Operations
- Maintain a clean, safe, and well-organized warehouse and operational spaces
- Execute daily warehouse activities including staging, storage, and material handling
- Support warehouse organization and continuous improvements to layout and usability
- Assist in maintaining proper storage standards for equipment and operational materials
Fleet Operations Support (Hands-On)
Perform hands-on fleet-related tasks, including:
- Van racking and unracking
- Trailer inspections and basic maintenance
- Hitch adjustments and vehicle configurations
- Support the onboarding of new vans:
- Picking up vehicles
- Coordinating decals application with external vendors
- Installing racks and preparing vans for operational use
- Ensure vehicles are physically ready and properly configured for Unit Loads and field operations
Unit Load Support
- Assist with preparation and execution of Unit Loads
- Support equipment staging, packing, and warehouse setup
- Assist Field Staff during load days and ensure smooth execution
- Ensure all materials are accessible, organized, and ready for transport
- Facility Maintenance & Improvements
- Perform small repairs and maintenance tasks using basic tools
- Identify and address facility issues proactively
- Support implementation of facility improvements and upgrades
- Work with external contractors when needed for small projects
Seasonal Operations (EOSM & Peak Periods)
Support End-of-Season Maintenance (EOSM), including:
- Equipment handling and organization
- Facility reset and preparation for the next season
- Assist with seasonal transitions and operational readiness
Collaboration & Team Support
- Work closely with Operations Coordinators and OpX team to support daily operations
- Contribute to a positive and efficient team environment
- Provide flexible support across operational priorities as needed
Qualifications
- Operations Experience: 1–3 years in warehouse, logistics, facility operations, or similar hands-on roles preferred
- Hands-On Skills: Comfortable with physical work, basic tools, and practical problem solving
- Driving Skills: Valid driver’s license; confident driving vans and handling trailers
- Practical Mindset: Reliable, proactive, and solution-oriented when facing operational challenges
- Organization: Able to manage tasks, keep spaces organized, and maintain operational standards
- Communication: Fluent English required; Fluent Italian preferred
- Physical Requirements: Able to lift up to 50 lbs and perform physically demanding tasks
