Job Summary: The Talent Acquisition Supervisor is responsible for leading and managing the talent acquisition process, ensuring the attraction, selection and hiring of top talent to drive business growth and success. The Talent Acquisition Supervisor will also supervise and support the Talent Acquisition team, providing guidance and expertise to ensure efficient and effective recruitment processes, and promoting a diverse and inclusive workplace culture.
Key Responsibilities:
- Participate in sourcing, interviewing and selecting candidates for open senior/admin
positions.
- Meet established
hiring targets and key performance indicators within defined timeline and maintain compliance with the international reporting structure.
- Generate qualified candidates through cost-effective recruiting efforts.
- Maintain a recruiting database for sourcing and tracking.
- Plan and Execute Job Fairs/ Open Houses as a source for recruitment.
- Provides leadership and manages a team of recruiters to consistently achieve all established deadlines and performance expectations.
- Accountable for the design, development, and implementation of a comprehensive and effective overall Recruiting strategy.
- Recommend best practices and improvements to current recruiting processes to ensure streamlined processes and cost-effectiveness.
- Partner with Hiring Managers to understand the business’ recurring talent needs, and collaborating to build effective sourcing strategies to identify, engage and hire top talent.
- Track and analyze recruiting data and insights to advise decisions, measure and report results back to the business and recruiting leadership.
- Serve as the first Point of Contact for escalated matters relating to recruiting.
- Manage the procurement and invoicing of recruitment expenses.
Qualifications and Experience:
- A minimum of 3 years of progressive recruiting experience, within a professional services environment or equivalent executive search experience.
- Minimum of 3 years of Supervisory/Management experience with a proven track record of people management.
- Strong knowledge of Labour Laws and the Data Protection Act.
- Bachelor's degree from accredited college/university or equivalent experience.
- Demonstrated experience in partnering with business leaders and doing full life cycle recruiting for contact centers.
- Advanced knowledge of applicant tracking systems and other recruitment technologies.
