Sales Associate

IT’S Fun, IT’S Flexible, IT’S Entertaining

IT’SUGAR was founded to create an environment that fosters the greatest feeling of happiness and humor; that allows you to smile and laugh out loud without judgment. Expanding rapidly, with over 100 locations nationwide, IT’SUGAR aspires to a future where everyone has access to the pure joy that comes from indulging in a world with fewer rules and more sugar.

There are three major things that differentiate IT’SUGAR from other candy retailers. First is our product – an unconventional twist on traditional candy store goods that focus on the humorous and outlandish. Second is the ambiance – full of bright colors, loud music, and lighthearted rebellion. The third is the people – passionate, optimistic, and energetic.

IT’SUGAR is looking for a fun and dynamic Retail Sales Associate to join our team. As a Retail Sales Associate, you will be the premier “SUGARTAINER” in charge of delivering a SWEET customer experience while promoting our brand. The Retail Sales Associate oversees setting up a great store experience for all customers by providing quality service and ensuring the store is visually up to standard.

What you’ll do? IT’S Exciting!

Laugh out loud, dance to the music, and provide a humorous escape to our customers while you,

Deliver Exceptional Customer Service:

• Follow our customer engagement model IT’SUGARTAINMENT by setting the stage, welcoming, engaging, entertaining, and thanking the customer.
• Assist customers with requests and inquiries.
• Ensure the sales floor is clean and organized while maintaining store visual standards.
• Operate POS/ register to properly cash out all customers.

Maximize Store Operations:

• Merchandise displays to visual guidelines.
• Assist in the set-up of special events and promotions.
• Understand all Loss Prevention (LP) policies and procedures and communicate LP issues with the Store Manager.
• Operational Responsibilities include, but are not limited to salesfloor/backroom/restroom maintenance, cleaning, mopping, etc.

Represent our Core Values:

• Represent our core values: IT’S being Positive, Playful, Present and a Difference Maker.
• Display enthusiasm and cheerfulness while working collaboratively in a team environment.

Achieve Sales Goals:

• Follows through on customer’s requests for specific items and suggests additional products.
• Use selling skills by explaining benefits, features, prices, quality, value, and other product information.