Product Assistant

Position: Product Assistant

Location: London, Ontario

Position Type: Full-time, 3-year Ivey Business School Foundation renewable contract.

Hiring Range: $41,315 - $48,630 

Status: This posting is for an existing vacancy. 

Application Deadline: Monday, October 12, 2026 at 11:59 PM EST.

About Ivey Business School:

We acknowledge that Ivey Business School is located on the traditional lands of the Anishinaabek, Haudenosaunee and the Lūnaapéewak, on lands connected with the Dish with One Spoon Covenant Wampum between the Anishinaabeg and Haudenosaunee and the London Township and Sombra Treaties of 1796.  With this, we respect the longstanding relationships that Indigenous Nations have to this land, as they are the original caretakers. We acknowledge historical and ongoing injustices that Indigenous Peoples (First Nations, Métis and Inuit) endure in Canada, and we accept responsibility as a public institution to contribute toward revealing and correcting miseducation as well as renewing respectful relationships with Indigenous communities through our teaching, research and community service.

Ivey Business School (www.ivey.ca) at Western University (www.uwo.ca) is Canada’s leading provider of real-world, case-based business education. Drawing on extensive research and business experience, Ivey’s faculty provides the best classroom experience, equipping students with the knowledge, skills, and capabilities they need to confidently take on today’s leadership challenges and opportunities through Case-Method Learning. Ivey offers undergraduate and graduate degree programs, as well as Executive Education at campuses in London, Toronto, and Hong Kong.

Ivey Publishing is the leader in providing business case studies with a global perspective. With over 8,000 products in our own collection, Ivey Publishing adds more than 350 case studies each year. Virtually all Ivey cases have teaching notes. Clear, concise, and current, Ivey cases are lauded by the academic community as meeting the rigorous demands of management education by responding to the ever-changing needs of business and society. Ivey Publishing plays a pivotal role in supporting Ivey’s Case Method Teaching.

Position Overview:

The Product Assistant flourishes within a collaborative environment, leveraging their exceptional organizational and time management abilities to bolster the Product team's publishing efforts. Their responsibilities span from conducting preliminary submission reviews to managing templating, publishing translations, and delivering outstanding author service. Their keen attention to detail and adeptness at handling competing priorities are invaluable assets that greatly enhance the Product team's operations and contribute to the overall success of the Ivey Publishing team.

Responsibilities:

Product Support

• Conducts a preliminary pre-review of product submissions from authors and/or writers (AW) including author credentials, file management, consent forms, and iThenticate.
• Assists with templating while checking for compliance with current Ivey Publishing Standard Guidelines during review, with editor, and pre-publication.
• Assists with coordination of all case competition submissions, including maintaining CRM.
• Assists with duties required for new products – Cases 2.0 and digital learning experiences.

Publishing Translations

• Management of current English published products to identify, template, register, and publish in alternate languages.
• Works with requestor/translator(s) to arrange permissions, copies, templating, and publishing of translated products.
• Day-to-day management of CEIBS – Chinese language related products.

Internal and External Relations

• Maintains the publish cases inbox.
• Complete any product revisions as requested in a timely and accurate manner.
• Provides training and guidance on the use of all Ivey Publishing materials to Ivey Publishing staff, AW, reviewers, and editors.

Special Projects (as required)

• Plan, coordinate, and execute logistical arrangements for select Product team events and projects.

Qualifications: 

Education & Experience

• You have successfully completed an undergraduate university degree.
• You have a minimum of 1- 2 years’ experience, related business education and/or professional corporate setting, i.e. Higher Education, Financial, is an asset.

Skills & Abilities

• High degree of attention to quality, detail, and accuracy, along with excellent organizational, planning, and time management skills.
• Ability to work under tight deadlines and adjust to a changing priorities frequently with a high volume of product.
• Possess a reputation for resourcefulness with the ability to exercise independent judgement and flexibility.
• Strong interpersonal skills with a high level of professional verbal and written communication, tact and diplomacy.
• Excellent knowledge of grammar, spelling, and language riles.
• Knowledge of copyright law is desirable.
• Experience with product/contact management databases, i.e. using Salesforce CRM.
• Advanced computer skills, i.e. Microsoft office, Adobe Acrobat, and database applications.

What We Offer:

• Market competitive compensation with annual increases available
• Generous benefits package with employer-paid premiums, including a comprehensive Health and Dental Plan, Health Care Spending Account, short- and long-term disability programs, no waiting period required.
• Enhanced mental health benefits coverage and resources.
• Life and AD&D insurance for you and your family.
• Out-of-country travel insurance.
• Employee and Family Assistance Program.
• Pregnancy and Parental top-up leave program.
• A generous group retirement savings plan with 7.5% employer contributions.
• Vacation starting at 15 days per year plus 2 paid Ivey Personal Days.
• Paid time off during the School’s December holiday closure.
• Numerous campus-wide arts, culture, and sport events.
• Supports for professional development and career progression opportunities.

Equity, Diversity, and Inclusion at Ivey

Ivey Business School is committed to Equity, Diversity, and Inclusion. Please explore Ivey’s EDI homepage for more information on Ivey's commitment to EDI, to read about Ivey’s progress in the EDI Update, and to meet Ivey’s EDI Advisory Council members.

Ivey Business School invites applications from all qualified individuals. Ivey is committed to employment equity and diversity in the workplace, and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Artificial Intelligence

AI-supported tools may be used in parts of the selection process to help evaluate applications; however, our HR system itself does not include any AI functionality. All hiring decisions are made by people.

Accommodation
Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any accommodations in order to participate fully in our recruitment experience. Please contact us at [email protected] to notify us of any needs related to completing the job application, and/or throughout the recruitment process.

Application:

If you're excited about joining Canada's leading business school and meet the qualifications, please submit your resume and cover letter via the Ivey Careers page by the application deadline. 

Ivey Business School Foundation:

Ivey Business School Foundation employees receive benefits exclusive to The Foundation, separate from Western University.

*Please note only selected candidates will be contacted.