Digital Consultant

Digital Consultant
Location: Amherst, NY
The salary range for this position starts at $80,000-$110,000 annually.  Final compensation will be determined based on the candidate’s skills, education, and relevant work experience.

Ivoclar has been a leader in dentistry for over a century.  Today, we are one of the world’s leading dental companies. Our integrated solutions are helping to improve the state of oral health throughout the world.

Ivoclar is looking for a qualified Digital Consultant to join our Technical Services team. The Ideal Candidate will provide digital support, education and training to Ivoclar Customers, employees and sales representatives.

Essential Functions:

• Participate in development and enhancement of Technical and Digital Services Department strategy and philosophy as requested
• Engage in curriculum development for Academy based digital courses to include, development and preparation of course materials and training kits
• Provide in-house and in-field training which may include seminars, lectures, demonstrations, clinics, trade shows, and meetings
• Maintain and update digital training/support infrastructure to include, scanners, design software, CAM software, mills and printers
• Deliver remote customer training using computer based training platforms and/or remote access to customer equipment
• Create and deliver training modules for sales force education and development to include initial training or ongoing training at the request of sales management
• Evaluate new digital products to include both hardware and software at the request of research and development
• Review and provide developmental input for instructions for digital equipment and software
• Develop and contribute to the development of technical support materials for use by customers and Ivoclar employees
• Execute all responsibilities as associated with the following subprocess to fulfill Ivoclar’s Quality System
  • Technical and Digital Services

Qualifications:

• Strong knowledge of dental restorative processes (CDT preferred)
• 3+ years' experience with CAD/CAM and CNC applications
• High level analytical skills and problem-solving ability
• Strong computer skills – Windows applications
• Experience in a technical support and troubleshooting role
• Strong interpersonal communication skills and speaking ability

Let's achieve our goal together.

If you are looking for a job where you can contribute actively, develop personally and professionally and make a lasting difference then this is the right place for you. As an international family business with a long-term perspective, we know that it is our 3600 employees that are the key to our success. Let's achieve our goal together: Making people smile.

Ivoclar is committed to Equal Employment Opportunity and Affirmative Action and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, sexual orientation, gender identity or any other protected characteristic. Ivoclar will not discriminate against persons because of their disability and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. We will also make reasonable accommodations during the interview and selection process. Candidates must be legally authorized to work in the United States on a permanent basis. This position is not eligible for employer-based visa sponsorship now or in the future.