Service Design Expert

• You will be planning and conducting user research and leading through analysis and synthesis processes.
• You will translate insights and information from research into a foundation for design and creative and strategic thinking to develop ideas based on user needs.
• You will facilitate innovation workshops together with clients, collaborate within diverse project teams and client relations and work responsively and efficiently within project timelines.

• You are strongly experienced with a wide range of methods for all steps of the service design process and know how to experiment with them to achieve the best result for each project.
• You are able to articulate and visualise your findings and ideas.
• Ideally, you are experienced in one or more of the following fields: interactions, business modeling, prototyping, UI design, UX design or tangible interactions.
• You are business fluent in German and English.

We're offing

• A purpose-driven, collaborative working culture and studio atmosphere
• Work with clients ranging from startups to big corporates
• Great variety of projects in diverse contexts and industries
• Interdisciplinary teams to build and share knowledge and tackle complex challenges
• Supportive team culture cultivated in collective team lunches, thirsty thursdays, coffee dates etc.
• Balanced working hours and a 4-day work week (80%)
• The opportunity to take over responsibility quickly and shape your own career
• Fair pay and a bonus program for every team member
• Flexible collaboration tools and working hours/places to take your personal life situation into account