Summary:
Responsible for the installation, repair, and maintenance of various gaming and electronic equipment to ensure optimal operation.
Essential Functions and Responsibilities:
- Rebuild, repair, modify and install gaming devices of all types and associated equipment.
- Set programming, troubleshoot and test gaming machines and associated equipment as instructed.
- Set up and install progressive signs and controllers.
- Install, remove, set options, repair and troubleshoot GMS System, cash dispensing safes, progressive systems and signs.
- Run and terminate CAT 5 and 6, fiber, coaxes and installs patch panels.
- Support route service & work on follow up items as required.
- Complete all paper work accurately and submit at the end of the day what work was performed. Document proper installations, MCU’s, conversions and machine preparations.
- Maintain accurate inventory of parts issued.
- Complete all jobs within the specified time estimates provided by management.
- Install and remove gaming machines, associated equipment, woodworking, laminating, painting, cleaning, polishing, loading and unloading equipment, operating a forklift, building maintenance and repairs as needed.
- Maintains safe working equipment and keeps work areas clean
- Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position.
- Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards.
- Perform other duties as assigned.
Qualifications:
- Previous experience performing same or similar job duties.
- Proven experience providing high level of guest service.
- Strong attention to detail.
- Experience working calmly and professionally in busy work environment while effectively multi-tasking.
- Ability to deal with problems involving few concrete variables in standardized situations.
- Experience performing job functions in a timely manner with minimal and/or no supervision.
- Ability to operate computer equipment.
- Ability to effectively communicate in English, both written and verbal.
- At least 21 years of age.
- Obtain and maintain all work cards as required by the company.
- Verify right to work in the United States.
Work Cards:
- NV Gaming
- Valid Drivers’ License
- 3 Year DMV History Report
Physical Requirements:
- Walk, stand, sit, climb or stoop more than 75% of the time.
- Use of tools or equipment requiring a high degree of dexterity more than 75% of the time.
- Ability to operate hand truck to move 400+ lb. slot machine.
- Lifting/pushing/pulling/carrying/bending/kneeling/climbing/ and standing more than 75% of the time.
- Using chemical agents (up to approx. 25% of the time).
- Work for sustained periods of time maintaining concentrated attention to detail.
- Hearing, vision (including peripheral), speech and literacy (critical).
- Ability to communicate vocally utilizing portable radios and telephones (critical).
- Ability to distinguish between shades of color.
- Occasionally drives motor vehicle.
Work Environment Potential Conditions:
- Indoor and outdoor
- Smoky and noisy
- Extreme hot and cold temperatures, including humidity.
- Driving and/or riding in vehicle.
- Previous experience performing same or similar job duties.
- Proven experience providing high level of guest service.
- Strong attention to detail.
- Experience working calmly and professionally in busy work environment while effectively multi-tasking.
- Ability to deal with problems involving few concrete variables in standardized situations.
- Experience performing job functions in a timely manner with minimal and/or no supervision.
- Ability to operate computer equipment.
- Ability to effectively communicate in English, both written and verbal.
- At least 21 years of age.
- Obtain and maintain all work cards as required by the company.
- Verify right to work in the United States.
Work Cards:
- NV Gaming
- Valid NV Drivers’ License
- 3 Year DMV History Report
Physical Requirements:
- Walk, stand, sit, climb or stoop more than 75% of the time.
- Use of tools or equipment requiring a high degree of dexterity more than 75% of the time.
- Ability to operate hand truck to move 400+ lb. slot machine.
- Lifting/pushing/pulling/carrying/bending/kneeling/climbing/ and standing more than 75% of the time.
- Using chemical agents (up to approx. 25% of the time).
- Work for sustained periods of time maintaining concentrated attention to detail.
- Hearing, vision (including peripheral), speech and literacy (critical).
- Ability to communicate vocally utilizing portable radios and telephones (critical).
- Ability to distinguish between shades of color.
- Occasionally drives motor vehicle.
Work Environment Potential Conditions:
- Indoor and outdoor
- Smoky and noisy
- Extreme hot and cold temperatures, including humidity.
- Driving and/or riding in vehicle.
