Coordinator - Facilities Stores

Our Story

J.Crew gets you dressed every day, for every occasion.

Since 1983, we’ve been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view—it’s no wonder we’ve been in your closet for four decades and counting.

Today, we continue to do the classics our way, inspiring not only how you shop but how you define your personal style. Our commitment runs deeper than just making great clothes—we’re proud of our role in getting you dressed with confidence, character, and celebrating a distinctly American sensibility that makes us who we are.

Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace.

Facilities Coordinator

The Role + Purpose

As a Facilities Coordinator, you'll help keep our J.Crew, Factory, and Madewell stores running safely and smoothly for the teams and customers inside them. You'll take ownership of the day-to-day coordination of repairs and maintenance across a large, multi-state portfolio of store locations, from tracking work orders to managing vendor performance, while building the organizational instincts and problem-solving skills that come with keeping stores operating at their best. This role rewards people who are detail-oriented and move with urgency. You'll juggle multiple open issues, follow through with vendors and stores, and know when to escalate. You'll partner closely with store teams, vendors, and other internal partners to make sure every location stays safe, functional, and ready for business.

Responsibilities

• Review open jobs via reports run on facilities management software and updates via "Notes" to work orders and with phone follow-up with assigned stores and vendors
• Monitor and update PM website for store scheduled services
• Work with vendors for any outstanding open, in progress or completed facilities calls to ensure closed out and invoiced in a timely manner
• Provide Manager with analysis and reports of vendor quality and work completion
• As necessary, perform in-store audits for safety and maintenance issues including regularly scheduled store visits
• Review and process invoices and proposals up to $2,500.00
• Handle after hours emergencies

Qualifications

• Excellent organizational and communication skills
• Working knowledge of PC applications including Word, Excel, PowerPoint and Outlook
• Sense of Urgency and detail oriented
• 1-2 years experience in Retail or Facilities environment preferred

We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, age, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.

We welcome you to apply, even if you don't check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We're always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams.

We welcome you to apply, even if you don't check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We’re always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams.

Benefits + Perks

• Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.

• Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).

• Summer Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months.

• Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.

• Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.

Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Hourly Range: $22.98 - $26.49

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors.  The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.