Payroll Officer

As Payroll Officer, you will efficiently and accurately process payroll on a weekly or fortnightly basis for allocated business units, ensuring compliance with legislative requirements, company policies, and industry standards. This role focuses on maintaining accurate employee records, resolving payroll-related queries, and supporting the organisation’s commitment to operational excellence through precise and timely payroll execution.

Key responsibilities include:

• Process payroll for employees in compliance with relevant Awards, individual employment contracts, and legislative requirements, ensuring accuracy and timeliness.
• Administer employee and employer deductions, contributions, and benefits, including company and industry superannuation.
• Maintain and update employee records and payroll components consistently and accurately, following established procedures.
• Respond to payroll-related queries and requests, providing clear and professional communication to resolve issues efficiently.
• Collaborate with the Payroll Lead to address escalations and support service delivery through tools such as the Zendesk payroll portal.
• Assist with preparing payroll-related data for forecasting, analytics, and reporting to meet business requirements.
• Build positive working relationships with internal and external stakeholders by supporting accurate and responsive payroll processes.
• Contribute to key projects and process improvement initiatives under the direction of the Payroll Lead or Group Payroll Manager.
• Maintain accountability for task completion, ensuring adherence to deadlines and organisational standards.
• Support the Payroll Lead in monitoring payroll accuracy and addressing discrepancies to maintain compliance and integrity.

• 2+ years’ experience in payroll processing within a high-volume or multi-site environment.
• Sound understanding of Modern Awards and payroll legislation, with the ability to interpret employment conditions accurately.
• Proficiency in payroll systems such as ADP Payforce is desirable, Time2Work, or similar platforms.
• Intermediate to advanced Microsoft Excel skills, including data analysis and reporting capabilities.
• Attention to detail and accuracy in maintaining employee records and processing payroll transactions.
• Strong communication skills, with the ability to address payroll-related queries professionally and clearly.

If you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.

JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!