Job Title: Support Engineer II – TMS
Overview
Provide excellent customer experience and solution support to Blue Yonder's customers with ownership, proactive and innovative approach showing moderate competency in product and domain, Azure, solution architecture & relevant tools and technologies.
Consistently demonstrates customer centricity and relentless attitude to innovate through teamwork and willingness to add value by developing knowledge and participate on operational improvements.
What you'll do:
Deployment and troubleshooting application related issues
Troubleshooting, fixing, and preventing application availability issues
Application health monitoring
Developing automations (Python, Cycle, RPA etc.)
DB health analysis (statistics, fragmentation, query execution plan, indexes, delete, update, etc.)
Responsible to handle Critical Cases
What we are looking for:
Industry experience:
4 years of experience
Interpersonal Skills Desired
Troubleshooting & Problem-Solving mindset
Self-learning
Empathy
Customer Service
Communication skills
Technical Skills:
Experience with any Transportation Management system
PLSQL
Oracle/SQL Server Database
Windows/Unix OS Concepts
Python
MS Azure
App Dynamics
Splunk
At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes:
#LI-JA1
Our Values
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
JDA is a software company. The job description mentions supply chain and manufacturing sales experience.