Engineering Manager

The Joblogic Story

Established in 1998, Joblogic is the UK’s #1 Field Service Management (FSM) software platform. We are a global business with offices in the UK, Pakistan, and Vietnam. Since our management buy-out in 2013, we have grown from ~£500K ARR to ~£35M+ ARR and expanded our team from 11 to 500+ people.

Recently, we secured a strategic growth investment from Vista Equity Partners — a global technology investor specialising in enterprise software. This investment includes over £100 million in new primary capital and will fuel our next phase of growth by accelerating our AI-first roadmap, expanding our platform into CAFM (Computer-Aided Facilities Management) capabilities, and supporting our expansion across Europe and beyond.

With Vista’s backing, we’re transforming from a successful UK business into a global scaling SaaS rocket ship, and we’d love for you to join us on our journey to £100M ARR across international markets.

Joblogic provides software to service contractors who install and maintain the built environment. Our platform helps businesses streamline operations, improve profitability, ensure compliance, and achieve rapid growth. With over 100,000 users across industries including HVAC, plumbing, electrical maintenance, facilities management, and building fabric maintenance, we are entering a new era of intelligent automation, predictive maintenance, and data-driven decision-making for service firms.

🌟 ABOUT THE ROLE:

As Joblogic is evolving into the first truly Agentic AI-driven FSM platform, our Vietnam team looking for an Engineering Manager who’s passionate about building systems that scale, who can bring structure to agility, and who’s excited by the kind of technological innovation and operational excellence that powers the AI-driven world.

💡Ideal candidate for this role:

✅ Has deep technical expertise

✅ Enjoys solving complex system problems

✅ Wants to lead through technical decisions, mentorship, and standards.

As our Engineering Manager based in Ho Chi Minh City, you’ll lead the charge in ensuring our product features are delivered to market smoothly, efficiently, and with impact.

🌟 WHAT YOUR MAIN FOCUS WILL BE:

1. Technical Leadership & Architecture

• Own system architecture and technical direction across products
• Drive design decisions with a focus on scalability, performance, and maintainability
• Lead design reviews and ensure high engineering standards
• Provide technical guidance and unblock teams on complex problems

2. Engineering Excellence & Delivery

• Establish and enforce best practices across development, testing, and deployment
• Ensure high-quality, reliable, and scalable system delivery
• Drive continuous improvement in performance, stability, and engineering processes
• Partner with Product to ensure strong execution and predictable delivery

3. People Leadership & Team Performance

• Lead, coach, and develop a team of engineers and team leads
• Set clear goals, expectations, and performance standards
• Build a culture of ownership, accountability, and continuous learning
• Support hiring and team scaling as the organization grows

4. Data-Driven Management & Reporting

• Track and analyze key engineering metrics (delivery, quality, incidents)
• Use data to drive decision-making and improve team performance
• Provide clear, structured updates to leadership and stakeholders

5. Cross-functional Collaboration

• Work closely with Product, Design, and Business teams to align priorities
• Ensure clear communication and strong ownership across teams
• Translate business needs into effective technical execution

🌟 WHAT YOU BRING:

✅ Educational Background: Bachelor of Information Technology, or relevant field.

✅ Technical Expertise (Core Requirement)

• 8+ years in software engineering with strong technical foundation
• Prior experience as Engineering Manager / Technical Manager
• Strong knowledge of: System design & architecture, Scalable backend systems, Database design & optimization
• Experience reviewing and guiding technical solutions (without coding)

✅ AI-First Engineering & Innovation

• Hands-on experience leveraging AI technologies (e.g., Claude, GitHub Copilot, Cursor, or equivalent AI coding assistants) to improve engineering productivity, software delivery, and technical decision-making. 
• Strong understanding of Large Language Models (LLMs), Prompt Engineering, and Agentic AI, with practical experience applying AI across modern software development workflows and AI-Driven Software Development Lifecycles (AIDLC).
• Ability to lead AI adoption by establishing engineering best practices and enabling teams to leverage AI effectively while maintaining high standards for architecture, software quality, reliability, and security.

✅ Leadership & Mindset

• Strong technical judgment and decision-making ability
• Ability to influence engineers without micromanaging
• Balance between technical depth and strategic thinking
• Passion for building high-quality engineering teams

✅ Communication & Stakeholder Management

• Strong communication skills in English
• Experience working with global teams (UK is a plus)
• Ability to translate business needs into technical direction

(*) Nice-to-have Points:

• Experience working with B2B SaaS products in fast-paced, high-growth environments.
• Experience leading or contributing to legacy system modernization and technical transformation initiatives. 
• Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform (GCP).

🌟 OUR HIRING JOURNEY:

We believe every hiring journey should be a great experience! That's why we've designed our process to be clear, efficient, and respectful of your time.

Here's what you can expect at Joblogic:

✅ Step 1 | Online Assessment (~30 mins)
Complete a Cognitive & Personality Assessment to help us better understand your problem-solving approach, thinking style, and workplace preferences.

✅ Step 2 | Hiring Manager Review
Our Hiring Manager will review your experience. Qualified candidates will be shortlisted for the interview stage.

✅ Step 3 | Pre-Interview Case Study Assignment (complete within 2 days)
Selected candidates will receive a take-home Case Study to be completed within 2 days. This assignment is designed to assess your strategic thinking, technical leadership, AI-driven mindset, and ability to solve complex engineering and business challenges before progressing to the final interview stage.

✅ Step 4 | Onsite Panel Interview (~2 hours, conducted in English)
Candidates who successfully pass the case study will be invited to present their solution, followed by an interactive Q&A session with our VN Engineering Management Team. This session allows us to explore your thought process, technical leadership, system architecture decisions, engineering strategy, AI-driven practices, communication skills, problem-solving approach, and overall fit for the role.

🌟 WHY YOU WILL LOVE WORKING AT JOBLOGIC:

• Take Ownership. Drive Impact: Join a fast-growing international SaaS company where you'll take ownership of product features and deliver real value to customers.
• Grow with Us: Learn from talented teammates, embrace new challenges, and accelerate your career. 
• Innovate Every Day: Work with the latest technologies and AI-driven development practices to solve complex, meaningful problems every day.

🌟 REMUNERATION PACKAGE AND BENEFITS:

✅ UK-based product environment with real ownership and impact

✅ Competitive compensation package (including 100% Gross during Probation, 13th-month salary, loyalty bonus…)

✅ AI-first direction aligned with the AIDLC model – access to a Claude Code account and opportunities to explore and apply AI / Agentic AI across development, testing, automation, and day-to-day engineering workflows

✅ Premium healthcare & full Social Insurance coverage

✅ 15+ days of paid leave per year

✅ Enjoy one WFH day every 4 months

✅ Ongoing learning and development opportunities, supported by internal training, workshops and certification sponsorship

✅ Plus plenty of extras: company trip, team-building activities, sports clubs, special occasion gifts, and more.

If you’re excited about AI-driven innovation, enjoy solving meaningful challenges, and thrive alongside talented people in a fast-moving and customer-first environment, JOBLOGIC is the place to be!