Customer Service Representatives

Customer Service Representative - SeymourSeymour, IndianaReq ID: CUSTO004752Category: MarketingJob Type: Full-TimeAddress: 310 S Airport Rd, Seymour, IN 47274
Description

Responsibilities:

• Interact directly with our customers by providing product and service information.
• Provide sales/marketing support to Agents and assist with office operations such as scheduling appointments, quoting insurance, answering calls, cash handling, etc.
• Determine the best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies.
• Coordinate problem resolution with appropriate departments.
• Build strong customer relationships and deliver solutions and consistently go above and beyond to understand customer needs and expectations.
• Works with guidance to organize, prioritize and oversee activities to efficiently meet business objectives, with a focus on continuous improvement.
  Requirements for Success: High School diploma or GED equivalent.
• Ability to obtain Property and Casualty insurance license within first 2 years.
• Insurance and/or claims background helpful.
• Ability to develop strong communication skills that convey a clear understanding of the unique needs of different audiences.
• Requires an understanding of numerical concepts to perform mathematical transactions.
• Strong attention to detail and accuracy.
  IFBI

Perks:

An organization that values work/life balance Paid Vacation/Sick Leave 401K w/ Match Full Time with a Monday - Friday schedule Potential for a yearly bonus with a possible payout of up to 20% of the salary Contests and Incentives Benefits eligibility within 30 days of employment Negotiable pay based on level of experience Collaborate in a team environment Paid volunteer hours #FO #LI-KL1
Qualifications Education Required High School or better
Job Category: Marketing Job Type: Full-Time 310 S Airport Rd Seymour, IN, USA, 47274 ReqID: CUSTO004752