- Ensure invoices are processed and raised within the client SLA's and internal processes are adhered to.
- Ensure attention to detail when processing invoices, ensuring all back-office systems are updated and maintained to avoid accounting errors.
- Work in close partnership with the helpdesk team and account managers
- Provide regular communication to all involved, to ensure work order details are updated to ensure invoices are raised correctly.
- Effectively manage queries from internal and external clients, Account Managers and Senior Managers promptly.
- Review of jobs on hold on a regular basis
- Work closely with other team members and demonstrate respectful communication to encourage a collaborative environment.
- Maintain client confidentiality and display a working knowledge of data protection requirements.
- Maintain diary management and ensure that all tasks are completed within the correct timeframes.
- Support the Finance Manager with preparation of any ad hoc tasks
- Assist with weekly/financial reports
- A customer-focused attitude and willingness to problem solve and help.
- Strong attention to detail.
- Happy and able to work at pace and be flexible to respond to customer needs.
- Excellent organisational skill with the ability to multitask, prioritise and meet deadlines.
- Proficiency in Microsoft Office Suite including Word, Excel and Outlook and to learn new systems.
- A professional communication style, both written and verbal.
- A collaborative approach to contribute to team success.
We are an equal opportunities employer committed to creating a diverse and inclusive environment and welcome applications from all suitably qualified candidates.
