MUST HAVE:
• 6+ yearsexperience with Genesys Framework
• 6+ years experience with Genesys Voice Platform(GVP) including:
o SIP Server
o URS
o Config Server
o DB Server
o Routing Stat Servers
o Reporting Stat Servers
o Interaction Center
• Contact center background
• Application Operation, Maintenance and Development
• Genesys Inbound Voice Application 8.1, GVP,WFM, Infomart, Interaction Workspace
• Change, Incident/Service Request/ Release Management on Genesys, Upgrades of Genesys
Genesys Framework, Genesys Voice Platform
Multiple Openings
Job details are sourced from the employer's original posting.
Open job postingAbout the company
We recruit for product development teams as well as IT teams; we understand the difference in skill sets and personnel needed for both back-end and front-end. We have the resources and access to a global network of talent across various technologies and industries to provide your company with the right candidates you need and just when you need them