We are looking for a strong Project Manager, someone who can:
? Program manage financials/ metrics and workflow allocation for global projects on UX research cutting across multiple geographies and suppliers.
? Work in a fast-paced, ambiguous environment
? Familiarity with the details of UX research/ Natie Experience studies and can execute on key components
? Create a performance management framework for multiple global suppliers ensuring that they adhere to set SLAs
? Create/ improve a QA framework for UX projects/ Native experience studies
Requirements:
- Minimum of 5 years of experience dealing with large global projects
- Proven track record of success as a project manager in a fast paced environment.
- Ability to navigate organizational complexity with multiple stakeholders.
- Familiarity with or experience in performing analysis and presenting findings using tools like:
(Google Sheets / Excel) SQL queries (or other structured query languages) Google tools, and or Fusion Tables
- Undergraduate degree in Human Computer Interaction (or equivalent experience)
Preferred Qualification:
- Bonus: understanding of schemas and object models, identifying underlying problems, with the ability to make recommendations to software engineers.
- Project management certifications such as PMP or SCPM (or equivalent experience)
- Masters Degree is preferred
Core Competencies/Personality Profile
Client focus
? Planning and organising
? Plans and schedules tasks to ensure the best use of time and resources. Takes a logical and systematic approach to work.
Quality and operational excellence
? Demonstrates a commitment to quality and operational excellence. Identifies opportunities for continuous improvement. Ensures processes are adhered to.
Team Collaboration
? Works collaboratively with others in pursuit of team goals. Shares information and ideas with others.
Change orientation
? Positively embraces change, accepts new approaches and maintains own effectiveness in situations of uncertainty. Takes a flexible approach to work and encourages others to do so.
Personal and team development
? Takes responsibility for own development, seeking out and acting upon feedback on own performance.
Professional/technical skills
? Demonstrates the relevant technical/professional skills related to the role. Makes decisions and solves problems based on sound technical knowledge.
Key Responsibilities
Key Driver to ensure projects launch and are completed on time.
? Managing request funnel for multiple projects (some running concurrently)
? Main POC for Google PAs and vendors to initiate UX research projects
? Maintain calendar or other capacity tracking tool
? Reporting of Key Performance Indicators for various projects to enable performance evaluation of suppliers/ management through SLAs.
? Monitoring high standards and working with supplier and stakeholder contacts on new methods and procedures.
? Creation, implementation and development of a team site to house all collateral, matrices, results and key findings in a central repository along with process documentation.
? Ensuring and developing best practice principles in conjunction with wider UX team.
? Reporting & comparison of supplier performance
? Communication with key stakeholders
PMP,UX,UX research,framework,SQL queries,
Only GC/Citizen, OPT,EAD,W2
Job details are sourced from the employer's original posting.
Open job postingAbout the company
We recruit for product development teams as well as IT teams; we understand the difference in skill sets and personnel needed for both back-end and front-end. We have the resources and access to a global network of talent across various technologies and industries to provide your company with the right candidates you need and just when you need them