Sr. Operations Manager - Security

Position Overview
We are seeking a proven Operations Manager to lead and grow a commercial security integration business in the San Francisco Bay Area. This position is ideal for an experienced industry professional who understands the operational, financial, and technical aspects of delivering large-scale electronic security projects and managing service operations.
The successful candidate will have a track record of building strong teams, improving profitability, streamlining operations, and delivering an exceptional customer experience.
Key Responsibilities

• Oversee day-to-day operations, including project delivery, field installation, and service activities.
• Manage and develop project managers, technicians, and operational support personnel.
• Drive financial performance through effective budgeting, forecasting, cost management, and margin improvement.
• Ensure projects are executed efficiently, safely, and within established timelines and budgets.
• Evaluate staffing needs, allocate resources, and improve workforce productivity.
• Implement operational improvements to enhance efficiency, quality, and overall performance.
• Partner with sales teams to support new business opportunities and successful project execution.
• Build and maintain strong relationships with customers, contractors, and industry partners.
• Monitor key performance indicators and develop strategies to achieve business objectives.
• Support hiring, training, employee development, and performance management.
• Identify opportunities to expand service revenue and strengthen customer retention.

Qualifications

• Minimum 5 years of leadership experience in commercial electronic security integration or a closely related low-voltage industry.
• Proven ability to manage installation and service teams supporting complex commercial projects.
• Experience overseeing multimillion-dollar projects and managing departmental financial performance.
• Strong understanding of access control, video surveillance, and integrated security systems.
• Demonstrated success managing budgets, labor resources, project schedules, and profitability.
• Strong leadership, communication, and organizational skills.
• Ability to work effectively with customers, field teams, and senior management.
• Experience improving operational processes and driving measurable business results.

Preferred Experience

• Previous responsibility for branch-level or regional operations within a security integration company.
• Experience managing service departments and recurring maintenance revenue.
• Familiarity with large commercial construction projects and enterprise security installations.
• Background in estimating, project management, or technical operations.
• Relevant degree or professional certifications are a plus.

Ideal Candidate
A results-driven operations leader with a strong background in commercial security integration who can take ownership of business performance, develop talented teams, and support continued growth. This individual should bring a balance of operational leadership, financial accountability, and hands-on industry knowledge.

Competitive salary $160-200K, excellent benefits package, retirement offerings, and additional employee programs.