Fitness Center Attendant - PT

Essential Job Functions:

· Greet members in a courteous, professional manner.

· Provide general information regarding Fitness & Wellness Center services to members, or direct inquiries to the appropriate staff person.

· Perform administrative duties for the front desk, member/guest check-in, reservations, and point of sale.  Maintain Fitness & Wellness Center files.

· Answer incoming phone calls.  Make certain that members’ requests or inquiries are satisfied.  Take messages and direct calls to the appropriate staff person, if needed. 

· Schedule members for classes, training sessions and massage.  Contact members to update class or training session information.  Confirm appointments.

· Perform various manual tasks associated with Fitness & Wellness Center Operations, such as cleaning equipment, picking up dirty towels and trash, restocking water, fruit, and fresh towels to member/guests.

· Walk the floor and be available to help.  Assist members with proper use of Fitness & Wellness Center equipment. 

· Provide members with towels, water, and other amenities.

· Prepare Group fitness Rooms in between classes by rolling up exercise mats, returning equipment to proper place and folding towels.  

· Perform daily walk-through of all areas and maintain cleanliness and order.

· Perform CPR or deliver First Aid for someone in distress.

Other Duties & Responsibilities:

· Prepare outgoing mail and distribute incoming mail.

· May perform other assignments and duties, as area needs require.

Skills & Knowledge:

• Strong interpersonal and telephone skills, with demonstrated tact, courtesy and diplomacy. Ability to communicate and assist members in a courteous and professional manner.  Ability to speak, read, and write in English language.
• General knowledge of Health and Fitness concepts, practices and procedures preferred.
• Fitness center experience preferred. Customer service experience required.
• Proficiency in using PC computer software.
• Must exercise excellent judgment and discretion with respect to the handling of confidential information and communications.

Licensure/Certification:

• Current CPR/AED and First Aid Certifications.