TW-PNC L&D Specialist

【Learning & Development】- 70%
- Coordinate and deliver learning programs aligned with business needs (e.g., Leadership Workshops, Talent Wednesday, Capability College).
- Prepare and maintain learning materials, including slides, manuals, and e-learning content, ensuring quality and consistency.
- Manage training logistics, vendor communication, and participant coordination to ensure a seamless learner experience.
- Track attendance, collect feedback, and conduct program effectiveness review for continuous improvement.
- Prepare and consolidate monthly, quarterly, and annual training reports, including completion rates, engagement data, budget utilization, and key insights for management review.
- Support annual learning budget planning and expense tracking.
- Facilitate new joiner onboarding and company orientation to ensure smooth cultural integration.
- Maintain accurate and updated training data and records in the system.
【People & Culture Projects】-30%
- Participate in assigned HR development or engagement projects (e.g., Onboarding Revamp, Talent Review, MBO Development, Engagement Survey follow-up).
- Collaborate with PNC and cross-functional teams to implement and communicate project deliverables.
- Conduct data collection, analysis, and documentation to support project progress and improvement.
- Identify and recommend process enhancement opportunities related to learning and employee experience.
【學習與發展（Learning & Development）－70%】
規劃與執行符合業務需求的教育訓練專案（如領導力工作坊、Talent Wednesday、Capability College）。
製作與維護訓練教材（簡報、手冊、線上課程等），確保內容品質與一致性。
管理訓練相關行政與執行流程，包含講師與供應商聯繫、學員報名與課程後勤安排，提供流暢且良好的學習體驗。
追蹤課程出席率與滿意度，蒐集學員回饋，進行訓練成效檢討與改善。
製作與彙整月報、季報及年報，內容包含課程完成率、學員參與度、預算使用情況及管理層參考之關鍵洞察。
協助年度訓練預算規劃與費用控管。
執行新進同仁入職訓練與公司導向課程，確保順利融入組織文化。
維護並更新訓練紀錄與系統資料，確保資訊正確且完整。
【人才與文化專案（People & Culture Projects）－30%】
參與人資發展或員工參與相關專案（例如：入職體驗優化、人才盤點、能力發展、員工意見調查後續行動等）。
與人資團隊及跨部門合作，推動並溝通專案成果。
進行資料蒐集、分析與文件整理，支援專案進度追蹤與成果檢討。
針對學習流程與員工體驗提出優化建議與改善方案。