MAJOR DUTIES:
- Schedule and manage employee’s work hours, vacation requests, time-off requests, and total store labor hours to maximize labor efficiency.
- Store Managers will be required to work weekends and up to 45 hours per week as designated by business needs.
- Conduct and oversee the training of all new employees as well as the retraining of existing employees as needed.
- Ensure all store operations are in full compliance with MED regulations and company policies & procedures.
- Motivate and work together with employees to meet and exceed sales goals.
- Administer periodic employee performance evaluations.
- Inform employees and supervisory staff of new updates and general developments in the company while keeping them updated of the latest changes in MED regulations.
- Confirm time clock accuracy, hours, tips and store payroll.
- Recruit and evaluate applicants by discussing job requirements and applicant qualifications with GM of Operations and District Managers.
- Maintain a continual awareness of inventory levels and a thorough understanding of the replenishment process.
- Promote a work environment that is positive, customer-service focused, and compliant with established company policies and procedures.
- Monitor the activities of all employees to maximize efficiency, minimize shrink, maximize margin and sales opportunities, and respond to customer needs in a timely fashion.
- Identify through daily walk-throughs deficiencies in Store, identifying items to be fixed and/or maintained.
- Ensure the store is properly secured at the end of the business day.
- Properly account for all sales proceeds, as well as operating funds.
- Make sure all necessary supplies (bags, containers, etc.) are fully stocked at all times.
- Properly manage all petty cash purchases.
- Set the benchmark for professional, ethical and fiscal responsibility
- Other duties as assigned
KNOWLEDGE REQUIREMENTS, SKILLS and/or ABILITIES:
- Must be able to acquire and retain an KEY MED Badge.
- Solid organizational and communication skills; the Store Manager leads the store and as such must be fully competent is all aspects of store operations.
- Driven to develop and nurture relationships with vendors, contractors, and store support personnel.
- Responsible for developing and driving sales promotions and marketing campaigns.
- Maintain proficiency with Microsoft Office (or equivalent) programs.
- Maintain proficiency with MeTRC and POS support systems.
- Must lead from the front, encouraging subordinates by example.
- Be recognized as the Subject Matter Expert regarding product knowledge.
- Deal with problems as opportunities, and address the same as soon as possible so said problems don’t metastasize.
- Analyze store financials to identify opportunities and drive results.
EDUCATION and/or EXPERIENCE:
- BA/BS degree required or an additional 2 years of related experience may be substituted in lieu of a degree or
- 4+ years of management experience including at least 2 years retail Store Management experience
- 2 years of supervisory and staff training experience
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS:
- Must be able to obtain an Employee badge through the Medical Marijuana Enforcement Division
The Store Manager is responsible for managing all aspects of store operations, coaching and developing the store team that delivers the LightShade mission statement to every customer. The Store Manager is the critical link between the retail field and the corporate office.
KNOWLEDGE REQUIREMENTS, SKILLS and/or ABILITIES:
- Must be able to acquire and retain an KEY MED Badge.
- Solid organizational and communication skills; the Store Manager leads the store and as such must be fully competent is all aspects of store operations.
- Driven to develop and nurture relationships with vendors, contractors, and store support personnel.
- Responsible for developing and driving sales promotions and marketing campaigns.
- Maintain proficiency with Microsoft Office (or equivalent) programs.
- Maintain proficiency with MeTRC and POS support systems.
- Must lead from the front, encouraging subordinates by example.
- Be recognized as the Subject Matter Expert regarding product knowledge.
- Deal with problems as opportunities, and address the same as soon as possible so said problems don’t metastasize.
- Analyze store financials to identify opportunities and drive results.
EDUCATION and/or EXPERIENCE:
- BA/BS degree required or an additional 2 years of related experience may be substituted in lieu of a degree or
- 4+ years of management experience including at least 2 years retail Store Management experience
- 2 years of supervisory and staff training experience
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS:
- Must be able to obtain an Employee badge through the Medical Marijuana Enforcement Division
